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Larry H. Miller Chrysler Jeep Dodge RAM Surprise

(2,306 reviews)
Visit Larry H. Miller Chrysler Jeep Dodge RAM Surprise
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2015 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 801-6389 (480) 801-6389
Used (480) 801-6348 (480) 801-6348
Service (480) 801-6488 (480) 801-6488

Reviews

(2,306 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Chrysler Jeep Dodge RAM Surprise from DealerRater.

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Service rep Micky

Micky performs his job with professional demeanor and knowledge. I trust him when he suggests other service is needed. I purchased my Jeep at another dealership. Glad I came here for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kenzie, thank you for the wonderful review. We truly appreciate your support. We are always happy to help whenever you may need us. Have a great day! - Marshall Clark, General Manager

Jeep Service

Took my Jeep in for a service and oil change. As usual I received very prompt and professional service. Service did a complete check of the Jeep and noted some items that need attention. Mickey my service writer did an excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review, Tim! We hope to work with you again in the future! Have a great rest of your day! - Marshall Clark, General Manager

Customer Service

Treated us like a customer and family and we got a great deal on a 2019 Jeep Renegade Latitude 4X4. Would recommend to go see her and make a great deal!!! 😊👍👍👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for coming in! Enjoy your new Jeep Renegade! - James Clark, General Manager

Online purchase

Once a vehicle was selected the operation was handed over to (Chuck) and he did a supreme job with the financial part, great job! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! Have a wonderful day! - James Clark, General Manager

Friendly and helpful from the moment I walked in

Staff (especially Jacob), took care of me throughout the process and made sure I was taken care every step of the process. I definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks for the recommendation! Have a great day! - Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Service

Service folks are great and parts I need ordered come in quickly so cudos to parts people as well. I have ram ecodiesel and I am concerned. Firmware change on PCM reduced mpg by 4 reduced power ontowing my Airstream and created an excessive lagoon take off. If I can’t get a chip then I’ll get rid of it probably for Gmc Denali 2020 with 10 speed Allison. Larry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Please reach out to the dealership if there is anything that we can do to assist. - James Clark, General Manager

Quick and easy!

Went in to get oil changed. Only slight 5 minute delay in getting a service rep to see me to get things going in the Fast Track lane. After that, great communication and follow up. Looks like they did a thorough job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks for coming in! Stop by and see us anytime! - Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Wonderful people

Absolutely nice folks here! Mark is super awesome and made the whole buying a new car soooo darn easy!! Not one bit of pressure! I will do business with him again and again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for coming to see us! We hope to work with you again down the road! - Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Sales & Service

Jerry went far out of his way to find me the Jeep I wanted and even had one delivered from another dealership to get me the Jeep I wanted. Jerry also worked up the best possible deal to get me into my new Jeep. This is the second Jeep I have bought from Jerry and my son has bought 3 from Jerry. Best sales and service anywhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming in! Enjoy your new Jeep! - Larry H. Miller Chrysler Jeep Dodge Ram Surprise

businesslike and efficient, while appropriately friendly.

Bought my Jeep Liberty in 2009 from another west side jeep dealer. Brought it to Miller for it's scheduled service as soon as they opened. Haven't looked back. Major and minor issues handled professionally and fairly. Look forward to continued satisfaction with Miller's service during my Liberty's second decade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your support! Please let us know if you ever need anything! - Larry H. Miller Chrysler Jeep Dodge Ram Surprise