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Larry H. Miller Chrysler Jeep Dodge RAM Surprise

(2,304 reviews)
Visit Larry H. Miller Chrysler Jeep Dodge RAM Surprise
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2015 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 801-6389 (480) 801-6389
Used (480) 801-6348 (480) 801-6348
Service (480) 801-6488 (480) 801-6488

Reviews

(2,304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Chrysler Jeep Dodge RAM Surprise from DealerRater.

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Best customer service ever!

We've bought two Dodge Ram sports from Kyle. If you want a professional friendly knowledgeable salesman who has your best interest at heart, family oriented all around good guy he's your man. We won't go anywhere else an refer family and friends to see him. Always there for any questions or needs we might have .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Dodge Ram Sports — great picks! I love hearing that our team was professional and knowledgeable since those are goals we continually strive to maintain. Thank you so much for your loyalty and for leaving this phenomenal review! -- Glenn Coe, General Manager

Jerry is the go to guy, no matter the circumstance

We all get nervous or worried when we walked in to any dealership. Jerry made sure he treated my family with full respect. He didn't pressure us to by and when I decided what I was looking for he did his best to make sure I got what I wanted, and Iam forever greatfull . He also checks up on me thru email, phone, or even txt message. The guy not only cares about his job but over all has a kind heart. He's always there when I need him. Sometimes I stop in just to say hi,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Jerry certainly does have a kind heart. Thank you so much for sharing these kind words — I'll be sure to pass them along! We genuinely appreciate your business and you taking the time to review us so well! Thank you, Glenn Coe, General Manager

Friendly and experienced customer service

We are in our 80's and have purchased many cars over those years and have never had a dealer that was so professional than this young man CODY. He answered all our questions and took us step-by-step through all the new technical gadgets on cars today. He truly cares about his customers and follows up with phone calls to see how we are doing. We highly recommend Cody to anyone purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Cody is a gem and I'm so happy that he took care of you so well! Thank you so much for recommending him and please let us know if we can help you out again in the future. -- Glenn Coe, General Manager

Best Car Buying Experience EVER!

I have never had a car buying experience like the one I had on April 8th 2017! Cody was outstanding! He listened to my needs and concerns with a level of professionalism that topped my expectations! He was patient and very knowledgeable! The car was washed and the keys were in my hands in record time! Thank you Cody!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Cody is wonderful! He'll be glad to hear that he helped make your experience here so positive. Thank you so much for choosing our dealership and for sharing your experience with us! - Glenn Coe, General Manager

Sales and service

CODY WYATT HAS FROM THE FIRST TIME WE MET HIM HAS BEEN HELPFUL, COURTEOUS. AND ATTEMPTS TO MATCH A BUYER THAT FITS THE PROPECTI'VE BUYER'S NEEDS AND THE VEHICLE THAT MEETS THAT NEED HE TAKES THE TIME TO DISCUSS THE VEHICLE BEING CONSIDERED AND THE USAGE PLANNED FOR THE VEHICLE. HE IS VERY well informed on the vehicles be considered. He then take the necessary effort to aquaint the new owner with service department. We still contact him on various add on to our vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

I am so glad to hear that Cody took the time to really understand and meet your needs, Dan and Stanlee! We sincerely appreciate you taking the time to share your wonderful experience with us, and please let us know if we can help you in the future! - Glenn Coe, General Manager

Bought 2016 Rubicon from Jerry

Traded in a Lincoln and from the very beginning jerrys expertise in the Rubicon and entire Jeep family was truly amazing. He drives one and does all of the off roading that we wanted to be able to do. Because of his knowledge we went from a basic Sahara up to a Rubicon and have been happy with upgrade ever since. Negotiations were extremely and professionally well done and both parties came away very pleased. I would suggest anyone interested in shopping for a new vehicle should first pick the right store and the right salesperson. Jerry Reis at Larry Miller's Surprise Arizona store is as good as I've worked with and I've probably bought over 100 different vehicles in my farming business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

KT made my vehicle buying experience stress free!

I heard that buying a vehicle would be so stressful, but I felt no pressure and had a great experience. I got exactly the vehicle I wanted with so much help from KT. I felt comfortable talking to him about what I wanted and what I could afford. He listened and did everything he could to help me get exactly what I wanted. I had an incredible experience. I am so thankful and highly recommend going to KT at Larry H. Miller Chrysler Jeep Dodge Ram Surprise. You will be satisfied with the service and your purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Purchasing a car can definitely be a tricky experience, which is why we're so grateful for team members like KT! Thank you for taking the time to share these kind words — we appreciate them so much! Please let us know if we can help you with anything in the future! - Glenn Coe, General Manager

Always Amazing!

J.C. is absolutely INCREDIBLE!! He always takes care of us and ensures we are comfortable with our decision. J.C. is the BEST by far! He is and always will be our go to. The financial process afterwards was also easy and we left with no questions. The car is perfect and everything we were looking for, no problems what-so-ever. We are always sure to recommend J.C. and this dealership to any family or friends in need of a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

JC is fantastic — I'm so happy that he helped you out so much! Thank you so much for taking the time to share these kind words with us! Please let us know if you need anything in the future — our team would love to work with you again! -- Glenn Coe, General Manager

Jerry Reis

I have purchased 2 vehicles in the last 3 yrs from Jerry Reis at Larry Miller surprise. The easiest car buying experience from a very knowledgeable saleman If you make it to surprise only ask for Jerry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Jerry definitely knows his cars — and his customers' needs! I'm pleased that he made your car buying experience so easy and positive both times. Thank you so much for your wonderful review! - Glenn Coe, General Manager

Bought 5 cars from Jerry

We bought our first car in AZ shortly after we moved here from Illinois. We met Jerry when we went to purchase my first new car back in 2015. Since then our family has come back to purchase 4 more with Jerry as our salesman. He knows what he's talking about and is always enthused to talk cars during the buying process. I would send anyone to LHM and work with Jerry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Welcome to Arizona! I love that Jerry has helped you so much with all of your cars. Thank you so much for recommending us and for leaving this outstanding review! Our doors are always open if you need anything. -- Glenn Coe, General Manager