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DriveMax Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (454 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (454 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DriveMax Inc. from DealerRater.

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I had a really concerning experience with this dealership that potential buyers should be aware of. They required a non-refundable deposit before allowing me to review the full contract details, which is a major red flag. No reputable business should pressure customers into handing over money without complete transparency about the terms of the deal. It felt like a tactic to lock people in before they have a chance to fully understand what they’re agreeing to. When I pushed back and asked to see the contract first, I was met with vague answers and increasing pressure to “secure the vehicle” with the deposit. That kind of approach creates distrust and makes it seem like they’re more interested in taking your money than earning your business honestly. Buying a car is a big financial decision, and customers deserve clarity and time to review everything upfront. I would strongly recommend that anyone considering this dealership proceed with caution. Never agree to a non-refundable deposit without seeing and understanding the full contract. Transparency and trust should come first—and unfortunately, that was not my experience here.

I had a really concerning experience with this dealership that potential buyers should be aware of. They required a non-refundable deposit before allowing me to review the full contract details, which is a major red flag. No reputable business should pressure customers into handing over money without complete transparency about the terms of the deal. It felt like a tactic to lock people in before they have a chance to fully understand what they’re agreeing to. When I pushed back and asked to see the contract first, I was met with vague answers and increasing pressure to “secure the vehicle” with the deposit. That kind of approach creates distrust and makes it seem like they’re more interested in taking your money than earning your business honestly. Buying a car is a big financial decision, and customers deserve clarity and time to review everything upfront. I would strongly recommend that anyone considering this dealership proceed with caution. Never agree to a non-refundable deposit without seeing and understanding the full contract. Transparency and trust should come first—and unfortunately, that was not my experience here.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Everyone I worked with was so helpful. All transactions were smooth and fast. I love my SUV. Richard and Ryan were awesome. Will shoo here again.

Everyone I worked with was so helpful. All transactions were smooth and fast. I love my SUV. Richard and Ryan were awesome. Will shoo here again.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They did provide a car fax but I did not look at the mileages. The vehicle had a mileage discrepancy and their ad showed the incorrect mileage. They did not disclose this and just passed the odometer discrepancy paper shuffled in with the other multitude of papers you have to sign. READ EVERY DOCUMENT CAREFULLY BEFORE YOU SIGN ANY OF THEM. Two weeks later, the sensors in the transmission went out. When I called them about the problem and the discrepancy, they did give me a small refund to make me go away. If I had known I was buying a vehicle that had an unknown amount of miles, I would not have bought it. Their excuse was that they priced the car accordingly. Now I have a vehicle that will be really hard to resell when I turn my 2017 Chrysler Pacifica into my next work vehicle. If they were really honest, they would have not placed an ad with the incorrect mileage or they would have disclosed. Chris telling me he did not know is not believable. The repairs still cost me $1200. The tires were also undersized and had to be replaced ($400). No used car is perfect, but I would have went to my 2nd choice. I ended up paying over $8000 and ended up at $9350.

They did provide a car fax but I did not look at the mileages. The vehicle had a mileage discrepancy and their ad showed the incorrect mileage. They did not disclose this and just passed the odometer discrepancy paper shuffled in with the other multitude of papers you have to sign. READ EVERY DOCUMENT CAREFULLY BEFORE YOU SIGN ANY OF THEM. Two weeks later, the sensors in the transmission went out. When I called them about the problem and the discrepancy, they did give me a small refund to make me go away. If I had known I was buying a vehicle that had an unknown amount of miles, I would not have bought it. Their excuse was that they priced the car accordingly. Now I have a vehicle that will be really hard to resell when I turn my 2017 Chrysler Pacifica into my next work vehicle. If they were really honest, they would have not placed an ad with the incorrect mileage or they would have disclosed. Chris telling me he did not know is not believable. The repairs still cost me $1200. The tires were also undersized and had to be replaced ($400). No used car is perfect, but I would have went to my 2nd choice. I ended up paying over $8000 and ended up at $9350.

Rating breakdown (out of 5):
Customer service
2.0
Buying process
—
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for taking the time to leave us a review. We value the opinions of our customers and we are pleased to hear that Chris and the rest of our team here at Drivemax took very well care of you. We hope you enjoy your Town & Country and if you have any future car needs feel free to give us a call. Sincerely, Team Drivemax

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Very good buying experience at DRIVEMAX. Rich was professional and very non-threatening. He gave us time to make our decision. Would definitely buy here again..

Very good buying experience at DRIVEMAX. Rich was professional and very non-threatening. He gave us time to make our decision. Would definitely buy here again..

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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dont. buy from these guys bought a truck from them in april 2018 less than a month later had to spend 300+ dollars for evaporation tube for check engine light then 2 months later replaced front brake hoses now March 2019 check engine light came on and one cylinder in motor has no compression and now spending 3500+ dollars on reman motor to get truck running wondering what will happen next have not called dealership this last time because called about evaporation tube ask if i took extended warranty was not offered one guy i bought car from was not there anymore my mechanic said it was unusual for motor to go with only 167,000 no use to call will not stand behind

dont. buy from these guys bought a truck from them in april 2018 less than a month later had to spend 300+ dollars for evaporation tube for check engine light then 2 months later replaced front brake hoses now March 2019 check engine light came on and one cylinder in motor has no compression and now spending 3500+ dollars on reman motor to get truck running wondering what will happen next have not called dealership this last time because called about evaporation tube ask if i took extended warranty was not offered one guy i bought car from was not there anymore my mechanic said it was unusual for motor to go with only 167,000 no use to call will not stand behind

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Bought a car from Drive Max and the car has been nothing but trouble. The engine blew up and the car has broke down on me twice. My parents have spent several thousands getting my car worked on and my car still keeps acting up. I have called the dealership and they were no help at all. The dealership acted like it was my fault that the engine blew up because I did not buy a warranty. My car shakes all the time. The car DriveMax sold me is a lemon. I would not recommond DriveMax. Drive Maxx is selling junk cars. I have had several cars and I have never had as much trouble as I have had with the car I bought from DriveMax.

Bought a car from Drive Max and the car has been nothing but trouble. The engine blew up and the car has broke down on me twice. My parents have spent several thousands getting my car worked on and my car still keeps acting up. I have called the dealership and they were no help at all. The dealership acted like it was my fault that the engine blew up because I did not buy a warranty. My car shakes all the time. The car DriveMax sold me is a lemon. I would not recommond DriveMax. Drive Maxx is selling junk cars. I have had several cars and I have never had as much trouble as I have had with the car I bought from DriveMax.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fair trade value for my trade in, quick close on the vehicle I selected. Employees were friendly and courteous. I will visit again next year for another car and also recommend as a source for used cars.

Fair trade value for my trade in, quick close on the vehicle I selected. Employees were friendly and courteous. I will visit again next year for another car and also recommend as a source for used cars.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great staff. The process was smooth and fast! I felt comfortable through the entire process from the test drive to the paperwork. They even put gas and shined the tires. Thanks for everything !

Great staff. The process was smooth and fast! I felt comfortable through the entire process from the test drive to the paperwork. They even put gas and shined the tires. Thanks for everything !

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a ride from this place next day the car had issues check engine light and all it barely runs .. they won’t stand behind it or admit they sold me a junk! Now I’m stuck with it ..

Bought a ride from this place next day the car had issues check engine light and all it barely runs .. they won’t stand behind it or admit they sold me a junk! Now I’m stuck with it ..

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We apologize for your experience here at Drivemax. We do as much as we can to help our customers and prevent these issues from happening. All vehicles will break at some point in time and no one knows when or what will go wrong. When you contacted us, we welcomed you with open arms to bring the vehicle to our shop and get it checked over to see what issues were present. We diagnosed the issue and the vehicle needed a drive cycle after certain repairs were made. Once the drive cycle was performed we recommended you bring the vehicle back to our shop to get it looked over once more. Unfortunately, you did not bring the vehicle back to us and continued to drive another 10,000 miles (ten thousand miles) in a 2 month time period. Putting a vehicle under that kind of stress while there are current issues will make the problems even worse. We sincerely apologize for this however somethings are out of our control. We hope to earn your business again in the future.

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cant recommend--bought a truck--not offered an extended warranty--in 2 weeks had check engine light come on--cost 265.00 to repair--mechanic said that transmission had been replaced recently

cant recommend--bought a truck--not offered an extended warranty--in 2 weeks had check engine light come on--cost 265.00 to repair--mechanic said that transmission had been replaced recently

Rating breakdown (out of 5):
Customer service
4.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We apologize for the issues you've had with your vehicle since your purchase. All of our vehicles are emission tested and passed before they are sold on our lot. At the time we had the vehicle it passed emissions perfectly fine with no check engine light on at all. Unfortunately vehicles can break/ have issues at any point in time in the future. We offer extended warranties for purchase on our vehicles that we have for sale. We apologize that you don't recall being offered a warranty however there is a signed document from you stating that we did offer you a warranty and you decided to decline our offer. In regards to the transmission we were unaware that the vehicle had a brand new transmission in it. However that's good news that you will have the comfort of knowing you won't have any transmission problems in the future! We hope to earn your business again in the future aside of the small hiccup. Thanks!

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