Reviews
Loved Kham, he’s the goat. Got me to purchase a car and it’s absolutely perfect, if you’re interested in a Nissan go find Kham!
Loved Kham, he’s the goat. Got me to purchase a car and it’s absolutely perfect, if you’re interested in a Nissan go find Kham!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our experience buying a used car from Temecula Nissan was disappointing. Although we finally received the registration today, it took far longer than expected and caused a great deal of unnecessary stress. We were never told there were any title or registration issues before purchasing the vehicle, and the lack of communication throughout the process was frustrating. On top of that, within the first week of owning the car, we had to spend about $900 to replace a leaking coolant reservoir, and we also discovered the sunroof doesn’t work—issues that were not disclosed before the sale. I’m glad the registration issue was eventually resolved, but the overall buying experience fell well below my expectations. I hope the dealership improves its communication and transparency with future customers.
Our experience buying a used car from Temecula Nissan was disappointing. Although we finally received the registration today, it took far longer than expected and caused a great deal of unnecessary stress. We were never told there were any title or registration issues before purchasing the vehicle, and the lack of communication throughout the process was frustrating. On top of that, within the first week of owning the car, we had to spend about $900 to replace a leaking coolant reservoir, and we also discovered the sunroof doesn’t work—issues that were not disclosed before the sale. I’m glad the registration issue was eventually resolved, but the overall buying experience fell well below my expectations. I hope the dealership improves its communication and transparency with future customers.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Daniel and Wesley were amazing very simple process, they went above and beyond to get me exactly what I wanted.
Daniel and Wesley were amazing very simple process, they went above and beyond to get me exactly what I wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wouldn’t recommend for anyone buying a non-nissan. I had a terrible experience and a large waste of time being jerked around for a whole day by the dealer regarding a used Tesla Model Y. I called ahead requesting information, and scheduled a time to drive up and check out the car. We set aside a 4 hour window. When i got there the next day at the beginning of that window, they didn’t know where the car was. Logan was nice enough to help out and run around locating the vehicle. I understand the dealer is currently in the middle of a move which complicates things, but I didn’t receive any status updates or checking in. I was sitting at a desk with my newborn for an hour waiting for anything. By the time I asked Moses for help, he let me know after all that waiting that they lost the car. I already wasted my time up here so we decided to wait out traffic and make it a day, and i called the dealer later asking to speak with a manager, which they said Moses would call me back. Moses never called back, and instead i received my updates from Logan. Logan was very helpful and I appreciate his efforts, but it’s really unfortunate to not receive any updates from management. By the end of it, they told us they lost both keys, didn’t have the app, and had no way to get inside the vehicle after they found it. I came in ready to drive the car off the lot, but there was no car to drive. I’ll be buying a car, but it won’t be from here.
Wouldn’t recommend for anyone buying a non-nissan. I had a terrible experience and a large waste of time being jerked around for a whole day by the dealer regarding a used Tesla Model Y. I called ahead requesting information, and scheduled a time to drive up and check out the car. We set aside a 4 hour window. When i got there the next day at the beginning of that window, they didn’t know where the car was. Logan was nice enough to help out and run around locating the vehicle. I understand the dealer is currently in the middle of a move which complicates things, but I didn’t receive any status updates or checking in. I was sitting at a desk with my newborn for an hour waiting for anything. By the time I asked Moses for help, he let me know after all that waiting that they lost the car. I already wasted my time up here so we decided to wait out traffic and make it a day, and i called the dealer later asking to speak with a manager, which they said Moses would call me back. Moses never called back, and instead i received my updates from Logan. Logan was very helpful and I appreciate his efforts, but it’s really unfortunate to not receive any updates from management. By the end of it, they told us they lost both keys, didn’t have the app, and had no way to get inside the vehicle after they found it. I came in ready to drive the car off the lot, but there was no car to drive. I’ll be buying a car, but it won’t be from here.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I experience excellent customer service and I’m happy with my new car my experience was great
I experience excellent customer service and I’m happy with my new car my experience was great
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The people were nice and helpful. Stayed in our budget we had . Only thing is , I had to make corrections on final paperwork for interest rate and my address . Glad I caught it .
The people were nice and helpful. Stayed in our budget we had . Only thing is , I had to make corrections on final paperwork for interest rate and my address . Glad I caught it .
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Logan Paulson at Temecula Nissan Is the Real Deal — He Made the Impossible Possible 🚗✨ ⭐⭐⭐⭐⭐ I gotta give a massive shoutout to my bro Logan Paulson at Temecula Nissan. He didn’t just reach out — he locked in and made the whole process seamless. Every step of the way he held it down, kept me in the loop, and moved with straight-up integrity. No runaround, no ghosting, just solid follow-through and a vibe that felt optimized from the jump. He promised I’d be driving my selected vehicle in a couple hours, and I was like, “bet, we’ll see.” Two hours later I was literally gripping the wheel, playlist ready, mood maxed. This man handled the paperwork at lightning speed and made things happen that felt unreal. In a world where everything takes way too long, Logan operated on a different timeline entirely. Best service I’ve ever had. Not best car service — best service, period. If you’re shopping in 2026 and Logan’s name isn’t in your corner, you’re missing the strat. “You made the impossible possible” — and I’m putting that on everything. Absolute legend. THANK YOU! 🙌 🏆 💯 #FAFO
Logan Paulson at Temecula Nissan Is the Real Deal — He Made the Impossible Possible 🚗✨ ⭐⭐⭐⭐⭐ I gotta give a massive shoutout to my bro Logan Paulson at Temecula Nissan. He didn’t just reach out — he locked in and made the whole process seamless. Every step of the way he held it down, kept me in the loop, and moved with straight-up integrity. No runaround, no ghosting, just solid follow-through and a vibe that felt optimized from the jump. He promised I’d be driving my selected vehicle in a couple hours, and I was like, “bet, we’ll see.” Two hours later I was literally gripping the wheel, playlist ready, mood maxed. This man handled the paperwork at lightning speed and made things happen that felt unreal. In a world where everything takes way too long, Logan operated on a different timeline entirely. Best service I’ve ever had. Not best car service — best service, period. If you’re shopping in 2026 and Logan’s name isn’t in your corner, you’re missing the strat. “You made the impossible possible” — and I’m putting that on everything. Absolute legend. THANK YOU! 🙌 🏆 💯 #FAFO
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bait and switch dealer!! They have been reported to CA DMV and attorney generals office. They lost a vehicle and once you want to close a deal they jack the price! STAY AWAY!!!
Bait and switch dealer!! They have been reported to CA DMV and attorney generals office. They lost a vehicle and once you want to close a deal they jack the price! STAY AWAY!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We’re genuinely sorry to hear that your interaction with our dealership did not meet your expectations. What you described is not the level of communication or transparency we aim to provide. Your feedback regarding pricing clarity and responsiveness is extremely important, and we will be addressing this internally to improve how we communicate with all customers. If you’re open to it, we would appreciate the opportunity to reconnect, clarify any outstanding details, and see if there’s a way to make things right. Please feel free to reach out to us directly. [email protected]
I'll never purchase here again. Bought a used Kia Sportage for my daughter. The whole process was difficult. Took way too long and then they pushed me to finance it when I wanted to pay cash "because it helps their credit rating with the finance company". Never again. But the worst part 2 weeks later we discovered the back seat window would not roll down. You could hear the regulator trying but something was wrong.....I called my sales guy Damien and he said yeah let me set up appointment for you I'll get back to you. I had to chase him down again then he told me "the used car manager said sorry can't help you we did a full checklist and everything passed". So you won't even look at it maybe an easy fix. Well there is a charge for that it's not covered"....WHAT? I just spent 21k! So much for taking care of the customer. I told Damien to have his sales supervisor Raul call me.....no call still waiting. That was 2 weeks ago. I would NEVER treat a customer like that. Going to tell everyone I know and post this review everywhere. All they had to do was check it for me but nope. Make sure you check that all the windows work before you leave! Thanks for the terrible experience! ZERO stars
I'll never purchase here again. Bought a used Kia Sportage for my daughter. The whole process was difficult. Took way too long and then they pushed me to finance it when I wanted to pay cash "because it helps their credit rating with the finance company". Never again. But the worst part 2 weeks later we discovered the back seat window would not roll down. You could hear the regulator trying but something was wrong.....I called my sales guy Damien and he said yeah let me set up appointment for you I'll get back to you. I had to chase him down again then he told me "the used car manager said sorry can't help you we did a full checklist and everything passed". So you won't even look at it maybe an easy fix. Well there is a charge for that it's not covered"....WHAT? I just spent 21k! So much for taking care of the customer. I told Damien to have his sales supervisor Raul call me.....no call still waiting. That was 2 weeks ago. I would NEVER treat a customer like that. Going to tell everyone I know and post this review everywhere. All they had to do was check it for me but nope. Make sure you check that all the windows work before you leave! Thanks for the terrible experience! ZERO stars
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re sorry to hear that your experience didn’t meet the level of service we strive to provide for every customer. Your feedback is important, and we understand how frustrating this situation must feel. If the window is still experiencing issues, please feel free to reach out to me directly at [email protected] or by phone at (951) 972-8629. I’ll do my best to assist you and work toward getting this resolved. Thank you for bringing this to our attention.
Kevin was great to work with. Process was pain free and I would recommend to others.
Kevin was great to work with. Process was pain free and I would recommend to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're glad Kevin made the process smooth and stress-free for you. We truly appreciate your recommendation!