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Volkswagen South Coast

(697 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2017 state dealer award
View 4 awards
2017 state dealer award 2016 state dealer award
2017 consumer dealer award 2016 consumer dealer award
New (888) 879-5231 (888) 879-5231
Used (866) 586-2891 (866) 586-2891
Service (888) 203-1985 (888) 203-1985

Reviews

(697 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen South Coast from DealerRater.

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Great Service!

With his positive and friendly attitude, Holly Setiadi provides wonderful customer service in assisting you find a car. As a first time buyer it was difficult to find a car but Holly was very patient in making sure that I found the car that I wanted. Overall, Holly provided me with an awesome car buying experience! I will definitely be coming back for my next deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Delivered what they promised

Olias and Holly made the buying experience so easy. Looking forward to the next car we buy from them. Ed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience!

With his positive and friendly attitude, Holly Setiadi provides wonderful customer service in assisting you find a car. As a first time buyer it was difficult to find a car but Holly was very patient in making sure that I found the car that I wanted. Overall, Holly provided me with an awesome car buying experience! I will definitely be coming back for my next deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great Service

Brett Steuckrath from Commonwealth VW, was great. From the first day I made the call inquiring about the auto of my choice, he was constant, he was constantly keeping me updated on the status of the vehicle. When I went in to look at the vehicle he was very knowledgeable about the car and was able to answer all my questions about its features, products and history. Some questions I had he was honest and said" I'm not sure, let me ask" and I thought that was a good thing to do. I enjoyed doing business with Commonwealth because I felt comfortable and not pressured and enjoyed my experience with Brett.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Holly Setiadi is a great salesman - he is very patient, kind, and not pushy at all. He made our buying experience so smooth. Highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great!

Holly Setiadi was a great salesman that he provided me wonderful customer service. He was nice and funny. He listed each price that I asked and showed me every car I was interested. I had a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great leasing experience

Got this great Passat TSI deal with Holly Setiadi. Great customer service, very friendly and positive attitude!!!! Will definitely come back for the next deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great!

Zhong "John" Ren was such a great salesman. He showed us around, showed us every car that they had in stock. He was never pushy, and answered all our questions thoroughly. You could easily tell that he cared about what we wanted and we thought. We ended up buying a Golf, and I could not be happier. Zhong did such an amazing job at taking into mind our wants and budget. Overall, Zhong made the buying experience not only painless and easy, but fun and enjoyable. He also speaks spanish, which was extremely helpful seeing as my dad is more comfortable speaking Spanish. I would highly recommend this dealership. Ask for Zhong, he's a great upcoming salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Place!

Zhong "John" Ren was such a great salesman. He showed us around, showed us every car that they had in stock. He was never pushy, and answered all our questions thoroughly. You could easily tell that he cared about what we wanted and we thought. We ended up buying a Golf, and I could not be happier. Zhong did such an amazing job at taking into mind our wants and budget. Overall, Zhong made the buying experience not only painless and easy, but fun and enjoyable. He also speaks spanish, which was extremely helpful seeing as my dad is more comfortable speaking Spanish. I would highly recommend this dealership. Ask for Zhong, he's a great upcoming salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Cars, Great Sales Experience!!

Holly Setiadi, the Sales Assistant who sold us our new Jetta TDI SEL was wonderful. He was not a typical car salesman; very low key. He answered questions but did not push us towards a car. He let us take the time to make our own decision, but was there to answer questions He was very good about communicating with us over the phone rather than having to spend time at the dealership, and patiently answered all our questions. We ended up making the purchase within a few days of our test drive, and Holly made our overall experience very comfortable. As an added bonus, we have free service for a few years and FREE CAR WASHES for as long as we own the car. It's a small thing, but it really made us happy. We shopped around at different places, but ended up with Holly because he was the most helpful and flexible when it came to fulfilling the requirements we had in mind for our car. Thanks Holly!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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