Reviews
recalls
this is the 2nd recall for drivers airbag. which took around 9 hrs of my time. i asked around to get a hat at least for my time. and was ignored. bow i have the passenger airbag. another 4 plus hrs of my time. i work graves so its hard to spend time sitting atound.i live about 45 min away. and aint able ro drop it off. ?
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback, Linda. Please don't hesitate to give us a call if there is anything we can do for you.
Service and Purchase
Great Service. Service staff are excellent and attentive. However, I could not make an acceptable trade in for a new Ford product. And purchased a Dodge Ram 1500 ECO Diesel and saved $10,000.00.
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback, Dolan. Please don't hesitate to give us a call if there is anything we can do for you.
Happy Customer
Being new to Casa Grande, and not having a Kia dealer in the area, I was so happy to of found a dealer to service my car. The service manager was excellent, and I am pleased with the service. Thank you very much. I'll be back. Alice Nicolson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Truck Review
Pleasant friendly staff especially Joshua recommend Glenn Jones to those in search of a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carter, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Fast service
Friendly and fast service. Will shop there again. Was able to make repair appt. In timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your comments keep us motivated and working hard for all our guests, Vito. Thank you!
Great service !
Great service! Prompt and accurate diagnosis . Quick repair. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Found my truck
I sent Pedro a question on a truck that they had not yet posted any pictures of. I was interested in the truck but wanted to see some pictures to help me decide if I wanted to drive down to Casa Grande. He went out and took at least a dozen photos and text them to me in just a few minutes. The truck was something I was interested in so I made the drive. Three hours later I was on the way home in my new truck. The deal went well and I got a price that was very fair and I was satisfied with. The experience was quite good and would recommend this dealership to anyone wanted to shop for a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought new 2016 Yukon xl Denali
Vincent was very good and straight forward ! Made the deal on the phone,Drove 3 hours to the dealership and he kept his word on the deal ! You don't see that this day and age ! Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rod, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!
2016 Escape
Nice experience, the salesman, Eddie, was really good to work with.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your recommendation of the staff and Glenn Jones Ford. Don't hesitate to call us if you ever need anything.
Great Service
Awesome and friendly customer service. They got me in and out quicker than expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the feedback. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!