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Gold Coast Acura

(127 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed

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Reviews

(127 reviews)

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This is the third time working with Gold Coast Acura and I have only positive things to say about their team. Always professional fast no games that you normally get when dealing with car dealerships I would recommend.

This is the third time working with Gold Coast Acura and I have only positive things to say about their team. Always professional fast no games that you normally get when dealing with car dealerships I would recommend.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Francisco Molina was the Car Salesman that I dealt with and fulfilled my request. He was polite and easy to work with.

Francisco Molina was the Car Salesman that I dealt with and fulfilled my request. He was polite and easy to work with.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Nice experience from start to finish, I highly recommend this dealership for a used or new car

Nice experience from start to finish, I highly recommend this dealership for a used or new car

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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NO compren aquí Viajé desde Santa María a Ventura con mis hijos porque Francisco Molina de Gold Coast Acura me aseguró que el BMW X2 2018 era confiable. A la semana empezó a tirar aceite y anticongelante. Sabía que venía con mi familia y aún así me lo vendió. Solo les importa vender. Cuando hubo falla de motor te dejan solo. Expuse a mis hijos a un carro que pudo quedarse sin aceite en carretera. Busquen otro dealer donde la seguridad importe más que la comisión. DO NOT buy here I traveled from Santa María to Ventura with my children because Francisco Molina of Gold Coast Acura assured me that the 2018 BMW X2 was reliable. A week later he started throwing oil and antifreeze. I knew he was coming with my family and he still sold it to me. They only care about selling. When there was an engine failure they leave you alone. I exposed my children to a car that could run out of oil on the road. Look for another dealer where safety matters more than commission.

NO compren aquí Viajé desde Santa María a Ventura con mis hijos porque Francisco Molina de Gold Coast Acura me aseguró que el BMW X2 2018 era confiable. A la semana empezó a tirar aceite y anticongelante. Sabía que venía con mi familia y aún así me lo vendió. Solo les importa vender. Cuando hubo falla de motor te dejan solo. Expuse a mis hijos a un carro que pudo quedarse sin aceite en carretera. Busquen otro dealer donde la seguridad importe más que la comisión. DO NOT buy here I traveled from Santa María to Ventura with my children because Francisco Molina of Gold Coast Acura assured me that the 2018 BMW X2 was reliable. A week later he started throwing oil and antifreeze. I knew he was coming with my family and he still sold it to me. They only care about selling. When there was an engine failure they leave you alone. I exposed my children to a car that could run out of oil on the road. Look for another dealer where safety matters more than commission.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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The people and employees of GoldCoast Accura are friendly and kind and helpful and I have nothing bad to say about them I would give them a 5 star rating

The people and employees of GoldCoast Accura are friendly and kind and helpful and I have nothing bad to say about them I would give them a 5 star rating

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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I recently purchased my Acura MDX ASPEC with the Gold Coast Acura dealership and the experience was seamless. Usually when I go to a dealership it takes the whole day for all the process. However, with Gold Coast Acura it only took a few hours because they are willing to work with you and go above & beyond with their pricing, financing, & customer service. I highly recommend Gold Coast Acura for your next car purchase. Ask for Francisco.

I recently purchased my Acura MDX ASPEC with the Gold Coast Acura dealership and the experience was seamless. Usually when I go to a dealership it takes the whole day for all the process. However, with Gold Coast Acura it only took a few hours because they are willing to work with you and go above & beyond with their pricing, financing, & customer service. I highly recommend Gold Coast Acura for your next car purchase. Ask for Francisco.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gene, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Sebastian was courtesy, helpful and Easy to work with. No hassle. In and out no B.S.

Sebastian was courtesy, helpful and Easy to work with. No hassle. In and out no B.S.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Made an appointment for a service on my 2022 MDX. I was told I should have a tire rotation and alignment. I totally agree I always have at least rotation when oil is changed. The price for oil change, tire rotation and alignment was over $300.00 I believe $315.00. The oil change was $117.77. I thought the rotation and alignment was far to much. I called Americas tires and its $99.00 tire rotation is zero. I then received a call that my battery was low so they were putting it on a super charge? I've had 10 or 12 Acuras and they have always put in a new battery. I was told it would be up to as much as 3 hours to get this done. I waited in the waiting room and got angrier by the minute. I have had many service appointments here and it has steadily gone downhill. I have bought two vehicles from this dealership and brought a friend in who bought an MDX. I went in two days after he bought his MDX to buy and the salesman would not honor the price so I left and purchased in Sherman Oaks. Today I watched a woman get a ride home my friend who bought his MDX got a loaner car. I have received ZERO. I sat and waited for the battery to be charged. I have an appointment in Bakersfield on December 1st for the dentist. I now have an appointment for tire rotation $15. alignment $99 $10 off coupon $89. at Bakersfield Acura. I understand Ventura has higher prices. I just feel this dealership has no customer service and does not value in any way a reliable multi purchase customer. I am disgusted with the service. PS I will be trading in next year but will go elswhere.

Made an appointment for a service on my 2022 MDX. I was told I should have a tire rotation and alignment. I totally agree I always have at least rotation when oil is changed. The price for oil change, tire rotation and alignment was over $300.00 I believe $315.00. The oil change was $117.77. I thought the rotation and alignment was far to much. I called Americas tires and its $99.00 tire rotation is zero. I then received a call that my battery was low so they were putting it on a super charge? I've had 10 or 12 Acuras and they have always put in a new battery. I was told it would be up to as much as 3 hours to get this done. I waited in the waiting room and got angrier by the minute. I have had many service appointments here and it has steadily gone downhill. I have bought two vehicles from this dealership and brought a friend in who bought an MDX. I went in two days after he bought his MDX to buy and the salesman would not honor the price so I left and purchased in Sherman Oaks. Today I watched a woman get a ride home my friend who bought his MDX got a loaner car. I have received ZERO. I sat and waited for the battery to be charged. I have an appointment in Bakersfield on December 1st for the dentist. I now have an appointment for tire rotation $15. alignment $99 $10 off coupon $89. at Bakersfield Acura. I understand Ventura has higher prices. I just feel this dealership has no customer service and does not value in any way a reliable multi purchase customer. I am disgusted with the service. PS I will be trading in next year but will go elswhere.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Gold Coast Acura is the best dealership I’ve ever had the pleasure of doing business with. From buying vehicles to servicing them, they make me feel like family. I always recommend Gold Coast Acura to anyone looking for a friendly place to buy a car.

Gold Coast Acura is the best dealership I’ve ever had the pleasure of doing business with. From buying vehicles to servicing them, they make me feel like family. I always recommend Gold Coast Acura to anyone looking for a friendly place to buy a car.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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We had an excellent experience at this dealership! Zayne, Sebastian and Lee are a great team; and, made our car buying experience great. This is a family owned dealership with great service. We would definitely buy another car from them.

We had an excellent experience at this dealership! Zayne, Sebastian and Lee are a great team; and, made our car buying experience great. This is a family owned dealership with great service. We would definitely buy another car from them.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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