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Crain Hyundai of Bentonville

(427 reviews)
Visit Crain Hyundai of Bentonville
Sales hours: 9:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm Closed
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (479) 202-0604 (479) 202-0604
Used (479) 202-0601 (479) 202-0601
Service (479) 715-4594 (479) 715-4594

Reviews

(427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crain Hyundai of Bentonville from DealerRater.

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Great service from a very friendly staff.

Great service from a very friendly staff. The whole experience was very pleasant. Kudos to the whole team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Horrible communication and NO follow through!

Horrible communication and NO follow through! Salesperson, Conner, was great. The "boss" was arrogant. I would have immediately left but my son was the one buying the car. We were sent to Crain Kia because that is where the car was at that day. They finalized everything. The paperwork was showing $500 more than what was agreed on. They fixed it. We got the car home and the USB port and the cigarette lighter type charge port would not work. We called countless times to try to get it fixed with no luck. We had a full warranty and still nothing. We changed a fuse and fixed the charge port. The USB port is still broke....We were always told we would be called back and nothing...We finally received the title after 31 days, so we had a penalty. When we went to the license bureau we noticed that there were three papers with the final cost of the car and all three totals were different! So....we ended up paying taxes on a total that was almost $200 more that what we paid for the car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Henry is awesome he got me in a brand new vehicle that me

Henry is awesome he got me in a brand new vehicle that me and my family love!!! Everyone there is awesome from the sales people to the financial department I give Crain Hyundai 10 stars

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Extremely wonderful experience.

Extremely wonderful experience. One of the first times no buyers remorse. The car is fantastic, the salesman was great and the dealership was great as well. Very pleased.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Salesperson, Coby Jowers, worked quickly and efficiently!

Salesperson, Coby Jowers, worked quickly and efficiently! Also, the "finalization" guy, Eric, was great and provided helpful insight! Overall, everyone was friendly and attentive!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fantastic experience.

Fantastic experience. Easy process. Great staff. Great deal. Honest and helpful with all aspects of the buying experience.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I just bought my fourth car with them.

I just bought my fourth car with them. Davide was great and knowledgeable, found me exactly what I was looking for, a 2025 Tucson. I highly recommend.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best place to get your new car.

Best place to get your new car. I bought a 2025 Hyundai Tucson me and my wife love it. The people are very nice and don't pressure you. Very easy to deal with and they want to please you. Would Highly recommend them.this is the third Hyundai we have owned and loved them all. And ask for Tomas Pavlicek . He's the best salesman you could ever deal with. He makes the buying experience the best you will ever have. (((((((Guaranteed )))))) GO CHECK ✔ THEM OUT Forever grateful

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I walked in told them what I wanted and they found it at

I walked in told them what I wanted and they found it at another lot, they had it delivered within 2 days.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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TY our sales perso.

TY our sales perso. Was terrific. We are mildly disabled and he found several cars in our price range. The one we wanted was slightly too high in monthly payments . So he found a discount , and low interest 3.49% that applied to us. And it worked. We got to take home a new car. That day! Even though we only met TY that day he treated us as a friend. It was the easiest, no pressure car purchase we have ever had. Quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.