Will Tiesiera Ford

Very frustrating experience trying to purchase a used F-150 from Will Tiesiera Ford. The truck had a known radio/audio system issue, and I was told multiple times over about a week that someone would call me with updates and explain what needed to happen next. That did not happen. I had to keep calling them myself just to get basic information. I later spoke with Chris in sales, who was rude and told me they still could not figure out the issue. I was also told there would be no discount, even though the audio system was not working. After that, I was told by the GM directly that the deal we had discussed at about $31,600 out the door was now void, and the new price was around $34,000. His reason was that I “lagged” and did not jump on the deal, even though I was never clearly told the truck had been fixed. The whole reason I was waiting was because the truck had a known issue and I was waiting on the dealership to follow through. They wanted me to come in person to talk about the deal, but at that point it felt like I would have to go in and beg them to honor a number that had already been discussed, after their own lack of communication caused the delay. The lack of communication, poor follow-through, rude sales experience, and then raising the price after the issue was supposedly resolved made this one of the most frustrating dealership experiences I have had. I would not recommend shopping here.

I honestly love the fact that I can drop off my vehicle for service and when they are done they deliver it to my office knowing that I don’t have to leave work to pick it up. Is a great addition to the service Thank you

Jordan was very helpful and patient with all the questions and different vehicles we were interested in. He made the process very easy. Definitely recommend this dealership!

Great customer service, buying experience was very comfortable. The sales staff and finance people were good to work with and friendly. Would go back anytime when looking for vehicle.

My explorer over heated. I had it towed to Tiesiera Ford. They replaced the water pump & radiator for 1500$. For so.e reason they left my old hoses on. When i asked for them to be changed too. I was told it would cost 500$. For two 25$ hose, i said you had to take the hoses off to remove my radiator. He then tells me that my hoses are good. Today my lower radiator hose blew. It guess it was in great shape... now im stuck on the side of the road because they didn't want to do their job. Dont go here unless you want to be robbed for xxxxty work.

I went into Will Teisiera on June 9 looking for a new car. Frank was quick, friendly, and got me the best deal on my new Ford Edge! I have now had my new car for two weeks and LOVE IT! Thank you Frank for your seemless service and thank you Will Teisiera for your selection of vehicles. We will be back!

I recently purchased a 2015 mustang here and the process was smooth, and take it from me, I?m 18 years of age with no co-signer. Jordan Bailey got me through this process as easily as possible and did a phenominal job. I would highly recommend this place and him for any young buyers seeking the car of their dream.

This dealership was the best thing that could happen to the car buying process. I drove over an hour just to buy from them. Visit Jose Fernandez for a great sales process. Jose really cares for his clients and does all he could to help his clients. I highly recommend this ford dealership! Also extremely clean and everyone is very friendly.

Received contact from Shelton Devine following recent email to dealership. He was very courteous and helpful. The dealership also followed up with another email for any further assistance. I would highly recommend this dealership and Shelton for your future vehicle purchase !

My awsome husband and I had a wonderful experience with Noah Cleverer and Wayne Romero, purchasing our new car. They were very knowledgeable about the vehicles. My husband and I felt like we were buying a car from a family member, or friend rather then a dealership. Noah and Wayne went above and beyond for our family. They made sure we got the right and perfect vehicle within our budget. We will be sending anyone who cares to listen right over to them. We give the Ford family in Tulare a huge thanks from the Sigman family !!!