Sunset Honda

# ONE STAR — $8,000 IN REPAIRS, STRANDED WITH MY NEWBORN, AND THEIR SOLUTION WAS TO SELL ME ANOTHER CAR! If you're considering purchasing a used vehicle from Sunset Honda in San Luis Obispo, I strongly encourage you to reconsider. My experience has been an absolute nightmare, and I would NEVER recommend this dealership. In November 2025, while pregnant with my first child, I purchased a used 2017 Jeep Grand Cherokee Limited from Sunset Honda for approximately $16,584. I needed safe, dependable transportation for my growing family. I chose an established dealership because I trusted that the vehicles being sold had undergone proper inspections. **LESS THAN THREE MONTHS after purchasing the vehicle, the mechanical problems began.** Within less than ONE YEAR of ownership, I spent approximately **$8,000 IN MAJOR MECHANICAL REPAIRS**, including replacement of the water pump, spark plugs, variable valve timing control solenoid, and cylinder head gasket, along with resurfacing of the cylinder heads.

Do not rely on this dealership’s offers. Ammon gave me an offer to buy my vehicle that was explicitly good for seven days (he even had it approved by his manager). I returned just four days later, ready to complete the sale, and they refused to honor it because they had simply “changed their minds.” If a dealership won’t stand behind its own offer for the period it says the offer is valid, its word means very little. They wasted my time, lost my trust, and have now lost my service business as well.

I had a very positive new car purchasing experience from beginning through to driving off in my new Honda! The vibe at this dealership is courteous and professional. I highly recommend Sunset Honda!

Luis was very helpful and Jake made the paper work smoothly for me. I was just checking the car out, but they made work for me so I went for it. Much appreciated the new car

Hard time with service center, Hard to reach a service rep. After multiple time calling, I was able to reach a person only to have them say They could not service my vehicle this week. During the last service I shower the service rep where my paint is peeling around the rear window. He promised he would make some calls, that was over 2 months ago still waiting for a call back. When I purchased the car they highly recommended their service center, I purchased the Preferred Customer (PC) option. Still trying to figure out what I actually get with that option. I guess I will be looking elsewhere for service.

I brought in our leased 2022 Honda HRV for repairs last week. Jesus Ramirez was very helpful and courteous. He made sure we were kept informed about the progress of the repairs, and when they were complete, let us know as soon as our car was ready. Thank you Jesus and everyone at Sunset Honda for always being so helpful. This our third least car from you, and we are very happy with you.

Nico helped me out with making the process go quickly. Nico prepped most things over the phone so that once I arrived at the dealership it didn’t take long to drive off the lot. Thanks!

Jesús from the service dept and a young man from the Atascadero dealership helped me with the service of my car. Both were very attentive, helpful and knowledgeable. This was my 2nd time coming for service for my vehicle which I bought a little over a year. I was not disappointed, great service. Thank you!!!

Sunset Honda was highly recommended and we were not disappointed. Staff was courteous from the beginning until the end. Outstanding customer service.

Sales person and manger were 10 times better than the 5 stars. Helped me find the right vehicle and guided me through the paperwork. I can’t find the words to explain how happy we are with the whole process.