Reviews
This dealer is very high standards, they treat their customers in very special way. My car service helped by advisor Mr Frank, he very professional, exceptionally knowledgeable and respectful. When he treated me like this felt very happy. I am going to recommend highland ford and Lincoln dealership for everyone I know.Thanks for being providing great service for everyone.
This dealer is very high standards, they treat their customers in very special way. My car service helped by advisor Mr Frank, he very professional, exceptionally knowledgeable and respectful. When he treated me like this felt very happy. I am going to recommend highland ford and Lincoln dealership for everyone I know.Thanks for being providing great service for everyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
This dealership has the most responsive customer service of any that I’ve been associated with and I’ve driven BMW, Audi and Aston Martin! From the owners to the porters and cashiers, 5 stars across the board.👍🏻
This dealership has the most responsive customer service of any that I’ve been associated with and I’ve driven BMW, Audi and Aston Martin! From the owners to the porters and cashiers, 5 stars across the board.👍🏻
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
It’s my favourite dealer They know what they’re doing Frank is very helpful He is my # 1 employee out there 👍
It’s my favourite dealer They know what they’re doing Frank is very helpful He is my # 1 employee out there 👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.
I have been buying from Highland Park for 40 years-would not buy anywhere else--best service also
I have been buying from Highland Park for 40 years-would not buy anywhere else--best service also
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Barbara, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I ordered a part 3 weeks ago and the guys said part will be here in few days. He got the part but never notified me, then 3 weeks later i went for oil change and then ask for my part and i asked him why didn't you notify me and then he said sorry. It was a very poor customer service from part services.
I ordered a part 3 weeks ago and the guys said part will be here in few days. He got the part but never notified me, then 3 weeks later i went for oil change and then ask for my part and i asked him why didn't you notify me and then he said sorry. It was a very poor customer service from part services.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact Chris Fanella in our Service Department at (847) 433-7200 so we can make your experience a positive one.
The service and the service were great. Michael explained everything and also applied some coupons. The waiting area needs some attention( rubber odors coming from seats)
The service and the service were great. Michael explained everything and also applied some coupons. The waiting area needs some attention( rubber odors coming from seats)
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Been buying cars from Matt 'forever'-the best experience ever, thank you Excellent service, knowledgeable staff
Been buying cars from Matt 'forever'-the best experience ever, thank you Excellent service, knowledgeable staff
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Good service Gavino Mora is so nice ??! Everyone! They did a great job ! I'm so happy thanks ??
Good service Gavino Mora is so nice ??! Everyone! They did a great job ! I'm so happy thanks ??
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
good service--car wash-rotate tires clean floor mats--i only have my car servied at Highland Park
good service--car wash-rotate tires clean floor mats--i only have my car servied at Highland Park
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The best service professional stuff Everyone so nice friendly you feel like home I'm recommending to everyone best Dealer in Chicagoland
The best service professional stuff Everyone so nice friendly you feel like home I'm recommending to everyone best Dealer in Chicagoland
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!