Mountain Chevrolet

Gina was very informative and clear about the car itself and the process of buying such car. She made the test drive, understanding the cars features,... and purchasing very simple and clear.

So I drove 4+ hours to buy my vehicle from here. And the service was amazing they made me feel very welcome and what not but problems didn’t start occurring... until AFTER my family and I had left. So my family and I had noticed that there was a bubbling/ paint raise at the front of the car I was purchasing and they had agreed to fix that and also to get me the spare key and the remoteless entry code from the original owner. And that if they couldn’t get the code from the original owner that my local ford could access it for free and get it for me. So I call my local ford and find out that it’s an $82 dollar fee to get the code and an additional $180 dollars for the key. So I call the dealership which at this point STILL hadn’t got back to me and they informed me that they wouldn’t be following up on their end of the bargain and getting me the extra key and code from the owner. So now I’m stuck getting the key ( Which cost a FORTUNE) out of my own pocket. They’ve still agreed to fix the bubbling and pay to get the keyless entry code but after buying a car for 30,000 dollars you figure getting my spare key wouldn’t be a problem either. So if you DO end up going to this dealership just know that they’re only looking to make money and don’t care about your personal need or anything after the fact ���� also get everything agreed upon in writing or it will not happen. will not be referring anyone to this dealership EVER. Upset and frustrated at my car buying experience here.

Mountain Chevrolet is not worthy of the Chevy brand. This business says no to warranty claims as a process and then holds grudges and takes things personally.... They also pay yelp to remove reviews, so they have a false front online. Sales team was fine but they don’t have a professional service department to back it up

I have dealt with my fair share of car salesmen and finance managers. My husband and I were shopping around for a specific truck that we had in mind. We... were pre-approved with Capitol One, so we were aware that we could be approved. We drove an hour and a half from our home to look at a vehicle that was a trade-in from a previous few days. We spoke with them on a Thursday MORNING and went up on a LATE Saturday MORNING. They had yet to put it though inspection even after confirming with us 3 times that we were coming. I spoke with two people Kristi and Edwin, both confirmed my arrival by email AND text message. When we got there, they were SO busy that neither one of them worked with us and had another salesperson? work with us. That is fine, and didn't really bother me, it was the fact that they set us down at a table in the showroom to fill out our own credit app. NEVER in my car buying experience have I had this happen and I have bought FIVE cars from a dealer before. After reviewing our credit and knowing that we were NOT putting money down and were NOT trading a vehicle in they came back at us with an offer of having to put money down and that our payment range for the amount we were financing and our credit was unrealistic. We refused and they went back to play with numbers. I know they didn't try very hard or even come down on the price of the truck (Steve, an employee, had just got done telling us they didn't think it would sell and planned on taking it to auction, therefore at that point we were the better option for them to make money) because they couldn't get anything to "work". Which my husband and I are very self aware of our credit and our purchasing power. We knew xxxx good and well that this was a lie. Needless to say we didn't get a truck from them, and returned to VW in Grand Junction and purchased a truck with a loan almost twice the amount of what Mountain Chevy said they couldn't make work. Oh well their loss and not ours.

We were on a 4,000 mile trip from Wisconsin to Utah National Parks. My fault I had not looked at oil life and close to your town noted was at 13% and knowing... terrain and miles we still needed to drive I became concerned for my engine. Looked online and Mountain Chev came up. Was easy to find and breathed a sigh of relief. Service dept person said booked for the day. My heart sank. We did not have the time to use up a whole day as we were traveling. Would have to stop maybe endless times to get help. The other service advisor spoke up and said he had a opening due to last service appointment finished ahead of time. This young man Randy Corral serves well as someone going out of their way for excellent customer service. We still are so impressed for his empathy and caring for us as people and not just a customer. Makes me love my Chev Equinox even more. My next vehicle will be another Chev Equinox!! Thanks to this customer service. Kudos to this young man!!! Kudos to Chevrolet!!

Good people to work with would recommend them to other owners

Not much to say. Never spoke to anyone. We walked around every car was locked and no one came out to help. So we walked over to Honda and found the... help we needed and bought a car for my wife.

I don't have enough good things to say about the service department at Mountain Chevrolet. I've been here 3 or 4 times, and I will not bring my vehicle... anywhere else. We have had 2 oil changes, and a hard to find electrical problem that Xavier Sanchex and crew found in no time, and had it fixed in a couple hours. And the icing on top, they wash your vehicle every time! If your thinking of taking your Chevy anywhere else, dont do it! Take it to them and I guarantee your experience will be amazing!

They were very helpful holding a car for me that I had reserved but could not get there because of work. Helped me find options for financing as well.... Jeremy was a great sales associate. Helped me set everything possible up so all I had to do was sign papers and drive away once I got there. Painless process, good people. Would not have my 2016 STI without Jeremy and the other help from mountain chevy of glenwood.

We purchased a new Suburban from Jeremy S and it was such an easy, quick process. We got a great deal and all the fine details were sorted prior to our... arrival at the dealership. We were there for less than 30 minutes, signed our paperwork and drove off as a family in our new Chevy! Thank you to everyone at Mountain Chevy particularly Jeremy for making this such a delightful, easy process. We will be lifelong customers!