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Bill Jacobs MINI

(1,240 reviews)
Visit Bill Jacobs MINI
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 970-8063 (888) 970-8063
Used (855) 962-4545 (855) 962-4545
Service (855) 980-7368 (855) 980-7368

Reviews

(1,240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Jacobs MINI from DealerRater.

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A great experience every time I come in!

A great experience every time I come in! Everyone is so friendly, personable and very knowledgeable! And, I love working with Mitch! He explains everything very well. I am never talked down to nor pressured. I could tell you stories about service contacts at another brand! So glad I made the switch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lkeefer44, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

BJM was very good and sold me my MINI SE at MSRP.

BJM was very good and sold me my MINI SE at MSRP. No weirdness, we agreed on a price and i ordered it. It came in last August 2022 and was pretty much perfect. I recommend Bill Jacobs

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tom, thank you so much for your positive comments about MINI Service Center! If you're ever in need of more help, please let us know!

They are very customer focused and Brendon Chervinko is

They are very customer focused and Brendon Chervinko is an excellent service advisor! My car is always clean when I pick it up and it’s always ready on time and they tell me upfront exactly what’s needed and there are no surprises.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tchervinko, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

It was very informative service and had a clean

It was very informative service and had a clean environment. Will continue to do service here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Tori, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, MINI Service Center

Working with Bill Jacobs has been easy and I would

Working with Bill Jacobs has been easy and I would recommend. There are quick to provide great service and make up for when things do not go according to plan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Joeyb, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Brendon and Mitchell were great!

Brendon and Mitchell were great! Explained what was and wasn’t covered through my warranty. Great communication and kind people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sophiemarie1999! We're so happy we were able to help you out!

Mitchell Shefveland was super helpful during my service

Mitchell Shefveland was super helpful during my service appointment with replacing my tire! I will tell friends and family about the great service!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Whitlock.nora, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! Thank you so much again for your feedback! We hope you have a great day!

Dependable.

Dependable. Do what they estimate and do it well. Especially Brendon and Jim who delivered the loaner, and then delivered my car

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Worked with me for what services needed attention before

Worked with me for what services needed attention before other services. Cost was also a factor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

My advisor Mitch is one of the most experienced and

My advisor Mitch is one of the most experienced and honest person I have dealt with in my entire driving experiences. He is a great communicator and asset to your company. Thank you for the opportunity to have the chance to praise and admire a great Advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Camille Sumner, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! Thank you so much again for your feedback! We hope you have a great day!