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Ed Dena's Auto Center

(38 reviews)

Reviews

(38 reviews)

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I bought my car on 3/7 was a great experience and very fast process.

I bought my car on 3/7 was a great experience and very fast process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service excellent customer service fast and friendly service throughout my hole experience buying my new truck

Great service excellent customer service fast and friendly service throughout my hole experience buying my new truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great super service and deals with Juan at Ed Dena’s in Dinuba very good service

Great super service and deals with Juan at Ed Dena’s in Dinuba very good service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place they were very helpful Hiram made the process very easy will be back in the future

Great place they were very helpful Hiram made the process very easy will be back in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worked with Misa. Super helpful. Easy process. Would definitely recommend. Thanks to the team at Ed’s

Worked with Misa. Super helpful. Easy process. Would definitely recommend. Thanks to the team at Ed’s

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr Juan Torres was really great with us worked well in trying to get us the best deal possible he also made myself and my husband feel very comfortable and confident in buying our new 2026 GMC truck ! I would definitely recommend him as as a best sales representative here at Edd Denas auto sales !!

Mr Juan Torres was really great with us worked well in trying to get us the best deal possible he also made myself and my husband feel very comfortable and confident in buying our new 2026 GMC truck ! I would definitely recommend him as as a best sales representative here at Edd Denas auto sales !!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jose and hiram helped me and it was easy and quick definitely would recommend to anyone

Jose and hiram helped me and it was easy and quick definitely would recommend to anyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The staff were very friendly and helpful. The sales representative was knowledgeable and the finance department made the busy process easy, fast and easy to complete.

The staff were very friendly and helpful. The sales representative was knowledgeable and the finance department made the busy process easy, fast and easy to complete.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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If you plan on using your own bank to finance your new car 🏃 DO NOT PURCHASE here!! My husband went to purchase a brand new AT4 here at Ed Dena’s auto center and was given a contact name of a salesman named Nelson, we took the car for a test drive and Nelson told us he just started working there Monday and was literally of no help to any questions we had. He then pushed my husband to go back down there and purchase the car when he was working because he was going to be off on Christmas Eve. We went down there on Christmas Eve so Nelson gave us the contact of another guy he apparently shared a cubicle with named VICTOR, my husband called victor and the first time he answered the phone my husband said “ is this victor? “ and he said “ NO “ and hung up , so we called back and victor answered and said “ who the xxxx is this ! “ then hung up , so my husband called the front desk for the THIRD TIME and asked to talk to a different sales rep so we finally got ahold of a guy named EDDIE, Eddie seemed to be helpful at first but we quickly realized nobody wanted to get the car sold on Christmas Eve and they hated the fact that my husband used his own bank to finance the car. They tried atleast 3-4 times to let them run his credit AGAIN through their finance people even though we already had a preapproval 😭😂. The way everyone there talked to us was completely awful. This was the most UNHELPFUL set of car salesman people and finance lady we’ve ever dealt with. If they didn’t have the car we loved we would have gotten a car somewhere else. If I could give this place NO stars I would

If you plan on using your own bank to finance your new car 🏃 DO NOT PURCHASE here!! My husband went to purchase a brand new AT4 here at Ed Dena’s auto center and was given a contact name of a salesman named Nelson, we took the car for a test drive and Nelson told us he just started working there Monday and was literally of no help to any questions we had. He then pushed my husband to go back down there and purchase the car when he was working because he was going to be off on Christmas Eve. We went down there on Christmas Eve so Nelson gave us the contact of another guy he apparently shared a cubicle with named VICTOR, my husband called victor and the first time he answered the phone my husband said “ is this victor? “ and he said “ NO “ and hung up , so we called back and victor answered and said “ who the xxxx is this ! “ then hung up , so my husband called the front desk for the THIRD TIME and asked to talk to a different sales rep so we finally got ahold of a guy named EDDIE, Eddie seemed to be helpful at first but we quickly realized nobody wanted to get the car sold on Christmas Eve and they hated the fact that my husband used his own bank to finance the car. They tried atleast 3-4 times to let them run his credit AGAIN through their finance people even though we already had a preapproval 😭😂. The way everyone there talked to us was completely awful. This was the most UNHELPFUL set of car salesman people and finance lady we’ve ever dealt with. If they didn’t have the car we loved we would have gotten a car somewhere else. If I could give this place NO stars I would

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback. We are presently looking into this matter, and encourage you to contact us directly to provide a bit more insight into what happened. Ed Dena's Auto Center Team

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I asked salesman if they still inspect the vehicles before selling,he said yes, so I bought the Lexus convertible red and the first time I went on the freeway to lemoore to work I smelled smoke, mechanic said the front struts were shot and had been for a long time the oil and dirt built up really thick on undercarriage, mechanic gave me a written statement that the car is a fire Hazzard and the struts could cause an accident very easily, they told me they would not fix it so right now I am going through the better business bureau and consumer affairs,also DMV investigator, we bought two vehicles two days apart so let me tell you they don't care about the customer theijust want to make a sell my son also bought a truck there, needless to say they just lost 3 customers,DMV investigator informed me it's illegal to sell a vehicle leaking flammables onto the exhaust and bad suspension, so I'm filling complaints and referring to my lawyer, beware and don't believe what they tell you they all lie to sell a car, you better have it gone over by a really good mechanic,appears they are selling patched up junk

I asked salesman if they still inspect the vehicles before selling,he said yes, so I bought the Lexus convertible red and the first time I went on the freeway to lemoore to work I smelled smoke, mechanic said the front struts were shot and had been for a long time the oil and dirt built up really thick on undercarriage, mechanic gave me a written statement that the car is a fire Hazzard and the struts could cause an accident very easily, they told me they would not fix it so right now I am going through the better business bureau and consumer affairs,also DMV investigator, we bought two vehicles two days apart so let me tell you they don't care about the customer theijust want to make a sell my son also bought a truck there, needless to say they just lost 3 customers,DMV investigator informed me it's illegal to sell a vehicle leaking flammables onto the exhaust and bad suspension, so I'm filling complaints and referring to my lawyer, beware and don't believe what they tell you they all lie to sell a car, you better have it gone over by a really good mechanic,appears they are selling patched up junk

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.

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