Reviews
Fresno Lexus provided me with the best service for my RX450. They provided me with an explanation of all the services that were going to be completed. I always go to Fresno Lexus for my service.
Fresno Lexus provided me with the best service for my RX450. They provided me with an explanation of all the services that were going to be completed. I always go to Fresno Lexus for my service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! It’s great to hear that you had a fantastic experience with your RX450 service. Our team loves making sure you’re well-informed about your vehicle's needs. We appreciate your loyalty and look forward to serving you again! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
The location, environment, service and employees are excellent. They have loaner vehicles available when necessary.
The location, environment, service and employees are excellent. They have loaner vehicles available when necessary.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Joy! We appreciate your kind words about our location and team. It’s great to hear you found our environment welcoming and our service top-notch. We're glad the loaner vehicles made your experience even better. Looking forward to serving you again! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
Sammy in service is amazing! Comes up to the car already knowing what I’m there for. This last service visit, I was given a quiet office so that I can get some work done while I waiting for my car to be done. Let’s go, Sammy!!!
Sammy in service is amazing! Comes up to the car already knowing what I’m there for. This last service visit, I was given a quiet office so that I can get some work done while I waiting for my car to be done. Let’s go, Sammy!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your experience, Ray! It’s wonderful to hear that Sammy provided you with such attentive service and a productive space while you waited. We appreciate your kind words and are glad we could make your visit enjoyable. Let’s keep the great experiences coming! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
Always A great experience at Lexus! Book/Schedule your service appointment with Sammy! He’s great and very knowledgeable, making the experience smooth and pleasant!
Always A great experience at Lexus! Book/Schedule your service appointment with Sammy! He’s great and very knowledgeable, making the experience smooth and pleasant!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! It’s fantastic to hear that Sammy made your service appointment smooth and enjoyable. We pride ourselves on providing top-notch service and are glad you had a great experience. Looking forward to seeing you again soon! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
Very friendly & prompt service! The detailing of my car was excellent. It looked liked new
Very friendly & prompt service! The detailing of my car was excellent. It looked liked new
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're delighted to hear that you enjoyed our friendly and prompt service. It's fantastic that your car detailing exceeded your expectations—it's like giving your vehicle a fresh start! We appreciate you sharing your experience with us. Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
Five star service and customer service always done with care, satisfied every time I need to have anything done.
Five star service and customer service always done with care, satisfied every time I need to have anything done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! It’s great to hear that our team consistently provides you with attentive service. Your satisfaction is our priority, and we appreciate your continued trust in us for your needs. Looking forward to seeing you again soon! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
Very helpful and knowledgeable. Everyone is pleasant, and interested in providing the best service. Shaun helped with my issue, and the repair was done the next day.
Very helpful and knowledgeable. Everyone is pleasant, and interested in providing the best service. Shaun helped with my issue, and the repair was done the next day.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! It's great to hear that Shaun and the team provided you with helpful and prompt service. We take pride in ensuring our customers have a positive experience, and your recognition means a lot to us. We're here whenever you need assistance! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
Friendly, knowledgeable and helpful staff. Our buying experience was first rate. This is our 7th purchase and we love our car and the great service staff!
Friendly, knowledgeable and helpful staff. Our buying experience was first rate. This is our 7th purchase and we love our car and the great service staff!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful feedback, JT! It’s fantastic to hear that our team made your buying experience so enjoyable. We truly appreciate your loyalty and are delighted that you love your new car. Looking forward to serving you again in the future! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
Always helpful and courteous. Was completed in the estimated time frame. Appreciate Fresno Lexus new facility— great waiting area.
Always helpful and courteous. Was completed in the estimated time frame. Appreciate Fresno Lexus new facility— great waiting area.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Phile! We’re glad to hear you had a positive experience with our team and enjoyed our new facility. Your appreciation for our service and the waiting area means a lot to us. We look forward to welcoming you back soon! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
Love the new location with service line inside the building. Promptly greeted and consultant was personable, thorough.
Love the new location with service line inside the building. Promptly greeted and consultant was personable, thorough.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad you love the new location and the convenience of the service line inside. It's wonderful to hear that our team made such a positive impression. Your feedback truly motivates us to keep providing excellent service! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511