Reviews
Fast and detailed on our service to our Lexus ES350..kept us updated on what was happening to our car has it moves thru each part of service ..Best Dealer to work with..
Fast and detailed on our service to our Lexus ES350..kept us updated on what was happening to our car has it moves thru each part of service ..Best Dealer to work with..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! It’s wonderful to hear that you appreciated the detailed service and updates. We strive to keep our customers informed and satisfied. Your feedback truly motivates us to continue delivering the best experience possible. Looking forward to seeing you again! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
Very good customer service, when we had problems with our used truck Sammy and Mo took great care of us in getting it fixed in a timely manner. Would definitely recommend Fresno Lexus to our family and friends.
Very good customer service, when we had problems with our used truck Sammy and Mo took great care of us in getting it fixed in a timely manner. Would definitely recommend Fresno Lexus to our family and friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! It’s wonderful to hear that Sammy and Mo provided you with excellent service while addressing the issues with your truck. We truly appreciate your recommendation and look forward to serving you and your loved ones in the future! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
The customer service that was provided by Irene was top of the line, she is very knowledgeable and made the purchasing process very easy. Thank you.
The customer service that was provided by Irene was top of the line, she is very knowledgeable and made the purchasing process very easy. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Irene! It’s wonderful to hear how her expertise and support made your purchasing journey seamless. Your satisfaction means a lot to us, and we’re here to assist you whenever you need. Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
The dealership is clean and very efficient! And Sammy was a excellent advisor! And kept me updated on the repairs on my car
The dealership is clean and very efficient! And Sammy was a excellent advisor! And kept me updated on the repairs on my car
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re glad to hear that you had a smooth experience and that Sammy was able to assist you effectively. Keeping you updated is important to us, and it’s great to know you felt well taken care of. Enjoy your day! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
I highly recommend this dealership for their excellent customer service by Sammy and their staff.
I highly recommend this dealership for their excellent customer service by Sammy and their staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful recommendation! It’s fantastic to hear that Sammy and the team provided you with such great service. We’re proud of our staff and their dedication to ensuring a positive experience for our customers. Your support means a lot to us! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
Would like to thank Jack who helped us and provided excellent service. Very knowledgeable and patient.
Would like to thank Jack who helped us and provided excellent service. Very knowledgeable and patient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback, Bertha! It's great to hear that Jack made your experience exceptional with his knowledge and patience. We appreciate you taking the time to share this and hope to welcome you back soon for more outstanding service! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
Good friendly people to work with and no pressure from both sides to buy a car
Good friendly people to work with and no pressure from both sides to buy a car
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience! It’s great to hear that you felt comfortable and supported during your time with us. Our team aims to create a relaxed atmosphere, and your kind words affirm that we’re on the right track. We appreciate your feedback! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
Great job as usual. Excellent customer service excellent amenities while you’re waiting. Jesse was attentive and helpful. Would highly recommend Fresno Lexus.
Great job as usual. Excellent customer service excellent amenities while you’re waiting. Jesse was attentive and helpful. Would highly recommend Fresno Lexus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re delighted to hear that Jesse provided attentive service and that you enjoyed our amenities. Your recommendation means a lot to us, and we look forward to welcoming you back soon! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
The dealership office and location are very nice. Staffing is good and attentive to customers. Sammy did a great job at explaining services and pricing. He was very kind and professional. Thank you
The dealership office and location are very nice. Staffing is good and attentive to customers. Sammy did a great job at explaining services and pricing. He was very kind and professional. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience, Chris! We're glad you found our location welcoming and our staff attentive. It’s wonderful to hear that Sammy provided you with clear explanations and exceptional service. Your kind words truly motivate us to keep delivering the best for our customers! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511
I had a great experience working with Jimmy Mendoza . friendly, professional, and very helpful throughout the entire car-buying process. He answered all my questions, never made me feel pressured, and made everything simple and stress-free. I really appreciate his honesty and excellent customer service. I would definitely recommend Jimmy to anyone looking for a great car-buying experience!
I had a great experience working with Jimmy Mendoza . friendly, professional, and very helpful throughout the entire car-buying process. He answered all my questions, never made me feel pressured, and made everything simple and stress-free. I really appreciate his honesty and excellent customer service. I would definitely recommend Jimmy to anyone looking for a great car-buying experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the kind words! We’re really glad to hear Jimmy was able to make the whole process easy and stress-free. We appreciate you taking the time to share your experience and for the recommendation. We’ll be sure to pass this along to Jimmy! Regards, Jacqueline Lujano Guest Experience Manager [email protected] 559-354-5511