Reviews
Was Great He is a Great Guy and help a Lot..!! Very satisfying with all his options
Was Great He is a Great Guy and help a Lot..!! Very satisfying with all his options
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My friend got his car there. He introduced me to give it a try and the result was very pleased. Carlos Bravo helped us with his knowledge and patience. The whole process was smooth. Strongly recommended!!
My friend got his car there. He introduced me to give it a try and the result was very pleased. Carlos Bravo helped us with his knowledge and patience. The whole process was smooth. Strongly recommended!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
me metieron una garantía q yo no pedí, el vendedor y el financista se están culpando entre ellos, me han pedido q devuelva el vehículo, 12 días después de firmado uno me una enviado ninguna notificación oficial
me metieron una garantía q yo no pedí, el vendedor y el financista se están culpando entre ellos, me han pedido q devuelva el vehículo, 12 días después de firmado uno me una enviado ninguna notificación oficial
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Gracias por compartir su experiencia. Entendemos que esta situación es frustrante y queremos asegurarnos de atender sus inquietudes. Nuestro equipo le invita a ponerse en contacto directamente con nosotros en Toyota of Downtown L.A. para hablar más a fondo sobre este asunto. Agradecemos sus comentarios y estamos aquí para ayudarle. Atentamente, El equipo de Toyota of Downtown LA
I’ve been coming to Toyota for years and Alex has always been my go-to for service and repairs. He’s professional, reliable, listens to my concerns, and takes the time to clearly explain what my car needs. I truly appreciate his excellent service and highly recommend him.
I’ve been coming to Toyota for years and Alex has always been my go-to for service and repairs. He’s professional, reliable, listens to my concerns, and takes the time to clearly explain what my car needs. I truly appreciate his excellent service and highly recommend him.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Nancy! We're thrilled to hear that Alex has consistently provided you with professional and reliable service at Toyota of Downtown L.A. Your appreciation for his attentiveness and clear explanations means a lot to us. We look forward to seeing you again for your future service needs! Sincerely, The Toyota of Downtown LA Team
Easy fast I'm very happy with the purchase I made. I love the new car
Easy fast I'm very happy with the purchase I made. I love the new car
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Kathleen! We're thrilled to hear that you're very happy with your purchase and loving your new car. At Toyota of Downtown L.A., we strive to make the car-buying experience easy and enjoyable. We look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team
This purchase was done through Driveway so I didn't directly deal with anyone at that location. With that said I am still waiting on your office manager to payoff my trade-in's car note. The purchase of my vehicle from you was over a month ago, and the car note is still not paid off. I'd really appreciate if somebody would contact me about this.
This purchase was done through Driveway so I didn't directly deal with anyone at that location. With that said I am still waiting on your office manager to payoff my trade-in's car note. The purchase of my vehicle from you was over a month ago, and the car note is still not paid off. I'd really appreciate if somebody would contact me about this.
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- 3.0
- Does recommend this dealer
- Shopped for a used car
Our team has acknowledged this review.
Me trataron bien y yo pienso q es muy bueno el consesionario Me trataron bien yo pienso q es bueno el consesionario con buenos carros
Me trataron bien y yo pienso q es muy bueno el consesionario Me trataron bien yo pienso q es bueno el consesionario con buenos carros
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Gracias por sus comentarios, Javier. Nos complace saber que su experiencia en Toyota of Downtown L.A. fue positiva y que valora la calidad de nuestros vehículos. Si tiene algún comentario o sugerencia adicional para que podamos alcanzar ese nivel de 5 estrellas, no dude en ponerse en contacto con nosotros. ¡Nuestro equipo espera tener la oportunidad de ofrecerle una experiencia aún mejor en el futuro! Atentamente, The Toyota of Downtown LA Team
Great The person who helped me is super professional All I can say is thank you so much
Great The person who helped me is super professional All I can say is thank you so much
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We’re glad you had a great experience at Toyota of Downtown L.A. and that our team was able to assist you with professionalism. We appreciate your kind words and hope to see you again soon! Sincerely, The Toyota of Downtown LA Team
Good sales person and good and positive attitude. Good way of explaining things I would recommend it
Good sales person and good and positive attitude. Good way of explaining things I would recommend it
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- 3.0
- Does recommend this dealer
- Shopped for a used car
Martha is good and explains everything and shows good and positive energy
5 stars
Non caring Stephanie tried, but the two other guys were quick and hard pressed. Unfortunately I left not knowing much about my Lexus used car.
Non caring Stephanie tried, but the two other guys were quick and hard pressed. Unfortunately I left not knowing much about my Lexus used car.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us, Angel. We understand that it's important for you to feel fully informed about your Lexus used car, and we appreciate your feedback. Our team encourages you to reach out to us at Toyota of Downtown L.A. to address your concerns and ensure you have the information you need. Your satisfaction is important to us, and we look forward to assisting you further. Sincerely, The Toyota of Downtown LA Team