Toyota Sunnyvale

I genuinely cannot say enough good things about Patricio Lopez at Toyota Sunnyvale. If you are in the market for a car, PLEASE ask for Patricio! From the very first day I met him, Patricio was kind, respectful, transparent, open, and honest with me. Most importantly, he was NEVER pushy. I had already visited dealerships in San Francisco, Daly City, and Redwood City and had some really discouraging experiences with pricing above MSRP, condescending tone, and sketchy sales tactics that made me uncomfortable. Meeting Patricio was such a breath of fresh air. I literally felt relieved. This was my first vehicle purchase, first time financing a car, and my first really big purchase, so the whole process was intimidating for me. Patricio walked me through everything step by step and never made me feel stupid for asking questions. He explained my options honestly and even helped point out which warranty/packages could actually be beneficial for me versus ones that probably weren’t necessary. I never felt like he was trying to squeeze more money out of me — I felt like he genuinely wanted me to make the right decisions for myself. And he told me numerous times he was never trying to pressure me to make a decision. And this man deserves an award for his patience 😂. We waited THREE MONTHS for my 2026 Toyota RAV4 after the original vehicle ended up getting QC’d. Somehow Patricio was more patient than I was throughout the entire ordeal. I’ll admit I got impatient and upset at times, but he reassured me my time would come. At some point I did lose faith!!!! Even though I knew he was incredibly busy, he was as responsive as he could be and always made me feel like I was important and that my purchase mattered. Honestly, working with him didn’t feel like dealing with a stereotypical car salesperson. It felt like having a family friend helping me buy my first car. That’s how comfortable and taken care of I felt. I’ve already told my family all about him, and I would recommend him to anyone without hesitation. After some of the dealership experiences I had before coming here, I feel incredibly blessed, lucky, and grateful that I ended up meeting someone as genuine, cool, and awesome as Patricio. Patricio, if you see this, THANK YOU for helping me through such a huge milestone in my life and for making my first car-buying experience something I’ll always remember so positively. I truly feel so lucky that I happened to meet you. ❤️ and when I buy another car in the future (hopefully not for a while tho…) I’ll be looking for u if ur still here! And to Toyota Sunnyvale management: PLEASE give this man a raise and a promotion!! Employees like Patricio are the reason customers come back and recommend a dealership to their friends and family. He is an absolute gem and you are incredibly lucky to have him. If you’re shopping for a Toyota, do yourself a favor and ask for Patricio Lopez. You will be in very, very good hands. ⭐⭐⭐⭐⭐

Govanni Ramirez provided excellent service from the start, beginning with a test drive and ending with the delivery of my new Corolla Hybrid. He was patient, knowledgeable, and proactive in helping me find the right car. I dreaded shopping for a new car, but Govanni made it painless with his friendly manner and no pressure attitude. I was grateful to have worked with Govanni.

Service department didn't support early failure of my Prius V brakes, a well-known flow and safety issue. The store and Toyota Corporate didn't cover. As a long-time Toyota owner my trust is fading with Toyota.

I can’t say enough great things about the excellent service I received here at Toyota Sunnyvale from James and Kelvin. They went above and beyond to make sure I received the exact car I wanted and everything was taken care of efficiently. I was able to drive off with my new Corolla before traffic hour all while bringing my puppy as well while signing the paperwork. I wouldn’t do business anywhere else!

The employees here are awesome! James helped me get a part for my car and the girl in finance (don't remember her name) were super helpful to me! They were quick and efficient with good attitudes. I truly appreciate it and when the time comes for a car decision for me, I will definitely check them out because of how they treated me!

Someone mistakenly used my number on an online inquiry and I’m being spammed with calls and texts. I let them know if they call/text me again that I would leave them a review on here. So here ya go. No means no.

Zeke gave me a great service. He was patient and fair. It was a pleasure doing business in Toyota Sunnyvale!

The Moment I walked in the place I knew I was going to be the best decision of my life , as a first time buyer it takes dedication and patience, which only on individual had it DHANEN SHAH and I proudly share it In bold letters because from the moment we started having that conversation we both knew it would be a long wait and guess what Dhanen Shah (uncle) made it happen for me as a first time buyer came out driving my dream car the car that will be for ever mine one of the most beautiful and safest cars my children would be share beautiful moments . Thank you from the bottom of my heart to (Uncle) DHANEN SHAH .

The Moment I walked in the place I knew I was going to be the best decision of my life , as a first time buyer it takes dedication and patience, which only on individual had it DHANEN SHAH and I proudly share it In bold letters because from the moment we started having that conversation we both knew it would be a long wait and guess what Dhanen Shah (uncle) made it happen for me as a first time buyer came out driving my dream car the car that will be for ever mine one of the most beautiful and safest cars my children would be share beautiful moments . Thank you from the bottom of my heart to (Uncle) DHANEN SHAH .

I appreciate the customer service and the smooth process of my new car purchase! I had recently purchased my 2024 Toyota Corolla LE. I am glad that Kelvin Alacron was very informative to my mom and my family friend in explaining everything we needed to know before purchasing the car. I recommend anyone who is in need of a Toyota vehicle to book an appointment with employees like Kelvin Alacron!