Reviews
Great customer service, timely responses, and I always feel like my car will run as expected after each service.
Great customer service, timely responses, and I always feel like my car will run as expected after each service.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with our team, Ryan! We look forward to your next visit here at BMW Concord!
I wanted to thank Carl for all of his help throughout the process of my purchasing my first BMW. From day, one, his guidance, patience, and willingness to answer my many questions made the experience, enjoyable and stress-free.
I wanted to thank Carl for all of his help throughout the process of my purchasing my first BMW. From day, one, his guidance, patience, and willingness to answer my many questions made the experience, enjoyable and stress-free.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Penny, congratulations on your first BMW! We’re so glad Carl made the process smooth and enjoyable. Thank you for choosing BMW Concord. Safe travels ahead!
Awesome customer service from Victor, my SA this time around when I had my Oil Change. top notch service from Victor. went above and beyond. thanks as always.
Awesome customer service from Victor, my SA this time around when I had my Oil Change. top notch service from Victor. went above and beyond. thanks as always.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Victor, thank you for the review! We are happy to hear that you had a great experience with Victor and our team. See you next time at BMW Concord!
My brand new car broke down right next to this dealership. Felipe And their branch Manager went above and beyond to help me get back on the road. Felipe provided me with tremendous service during my Stressful time.
My brand new car broke down right next to this dealership. Felipe And their branch Manager went above and beyond to help me get back on the road. Felipe provided me with tremendous service during my Stressful time.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so pleased Felipe and the team could assist you in a tough situation, Atinderpal! Thank you for choosing BMW Concord and sharing your support. Safe travels ahead!
First time BMW car owner. I had a great experience at BMW Concord. Eugene Villena assisted me - very professional, polite and knowledgeable!!!
First time BMW car owner. I had a great experience at BMW Concord. Eugene Villena assisted me - very professional, polite and knowledgeable!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your first BMW, George! We’ll pass your kind words along to Eugene and the rest of our team. Thank you for choosing BMW Concord!
Friendly and efficient service department. I’ve had all of my BMWs serviced at this dealership, and plan to continue
Friendly and efficient service department. I’ve had all of my BMWs serviced at this dealership, and plan to continue
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Yaobin, thank you for your continued trust and loyalty! We truly appreciate your business and we look forward to servicing your vehicle again in the future! - The BMW Concord Service Team
Steven Jay was very professional, knowledgeable, and efficient. We were pleased with the level of service provided and are looking forward to our vehicle. Many thanks.
Steven Jay was very professional, knowledgeable, and efficient. We were pleased with the level of service provided and are looking forward to our vehicle. Many thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Doug, we're glad to hear you had such a positive experience with Steven at BMW Concord. We look forward to serving you again in the future, enjoy your new vehicle!
Friendly and efficient service department. I’ve had all of my BMWs serviced at this dealership, and plan to continue doing so.
Friendly and efficient service department. I’ve had all of my BMWs serviced at this dealership, and plan to continue doing so.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nancy, thank you for sharing five stars! We're proud to have your continued support here at BMW Concord. See you next time!
Great experience with Felipe. My car had a recall and I was provided a loaner car for the day. Everything went smoothly and efficiently from morning check-in and then returning to collect my car at the end of the day. Always a pleasure going to Concord BMW.
Great experience with Felipe. My car had a recall and I was provided a loaner car for the day. Everything went smoothly and efficiently from morning check-in and then returning to collect my car at the end of the day. Always a pleasure going to Concord BMW.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lynwen, it's great to know Felipe provided such a smooth experience during your recall at BMW Concord. We appreciate your support and look forward to your next visit!
Miguel always takes good care of me and he’s very knowledgeable polite and professional
Miguel always takes good care of me and he’s very knowledgeable polite and professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Harry, thank you for sharing your kind words about Miguel and the BMW Concord team! We hope to see you again down the road!