Reviews
Miguel always takes good care of me and he’s very knowledgeable polite and professional
Miguel always takes good care of me and he’s very knowledgeable polite and professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Harry, thank you for sharing your kind words about Miguel and the BMW Concord team! We hope to see you again down the road!
Francis he is exelent adviser and quick response any questions about any problems of my car and I need a quick response on my car BMW Concord location
Francis he is exelent adviser and quick response any questions about any problems of my car and I need a quick response on my car BMW Concord location
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Julieto, we are pleased to hear about your positive experience with Francis at BMW Concord. Your feedback means a lot to us and we look forward to working with you next time. Safe travels!
Victor was super friendly and service was quick and thorough. Very happy with quality of service I received
Victor was super friendly and service was quick and thorough. Very happy with quality of service I received
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're pleased to hear you had a quick and thorough service experience with Victor. Thank you for choosing BMW Concord and for sharing your feedback!
I was very pleased with the service that I received. All services were completed in a timely manner and the staff met expectations.
I was very pleased with the service that I received. All services were completed in a timely manner and the staff met expectations.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dia, thank you for sharing your positive experience with our team! We appreciate your business and hope to see you again at BMW Concord. Take care!
I had great experience working with Steven Jay at BMW of concord! He was very helpful and friendly and truly focused on my need . I left happy with my new BMW and highly recommend him and the dealership with a great customer service! Vida Kordestani
I had great experience working with Steven Jay at BMW of concord! He was very helpful and friendly and truly focused on my need . I left happy with my new BMW and highly recommend him and the dealership with a great customer service! Vida Kordestani
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vida, thank you for sharing your excellent review of Steven and the team! We appreciate your business and are so pleased that we could help you find the right vehicle. All of us at BMW Concord wish you safe travels in your new BMW!
I had an excellent experience working with service advisor Joey Tiongson at BMW Concord. Joey was knowledgable, technically proficient, professional, and curteous. I was very well treated, with Joey making sure that I was comfortable and well-informed about the service and timing. I will be recommending to others that they request Joey as service advisor when they bring their car in to BMW Concord for repairs or maintenance.
I had an excellent experience working with service advisor Joey Tiongson at BMW Concord. Joey was knowledgable, technically proficient, professional, and curteous. I was very well treated, with Joey making sure that I was comfortable and well-informed about the service and timing. I will be recommending to others that they request Joey as service advisor when they bring their car in to BMW Concord for repairs or maintenance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jay, we're pleased to hear Joey provided such a knowledgeable and courteous experience at BMW Concord. We appreciate your recommendation and look forward to assisting you in the future!
Chris is my guy, he is so helpful and very attentive to the client. Great service. Good job!
Chris is my guy, he is so helpful and very attentive to the client. Great service. Good job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pete, thank you for the great review of Chris and BMW Concord!
Eugene was my sales person and he was the best! He is professional, knowledgeable, and friendly. The dealership was comfortable and immaculate. I am extremely happy with my X3..
Eugene was my sales person and he was the best! He is professional, knowledgeable, and friendly. The dealership was comfortable and immaculate. I am extremely happy with my X3..
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Azadeh, congrats on your new BMW X3! We’re thrilled to hear Eugene was so helpful. Thank you for choosing BMW Concord and see you next time!
I recently purchased a vehicle from this dealership and couldn’t be happier with the entire experience. From the moment I walked in, the team made me feel welcome and at ease. My sales advisor Michael Wu was incredibly knowledgeable, patient, and never once made me feel pressured. They took the time to understand what I was looking for and walked me through every option with clarity and honesty. What really stood out was how transparent and straightforward the whole process was. Even though I initially wasn’t planning to make a purchase that day, their professionalism and genuine approach gave me the confidence to move forward. The finance team was equally impressive—efficient, clear in their explanations, and respectful of my time. Overall, the entire experience felt smooth, comfortable, and even enjoyable—something you don’t always expect when buying a car. It’s clear this team truly values their customers and goes above and beyond to provide top-notch service. This was by far one of the best car buying experiences I’ve had, and I would absolutely recommend them to anyone looking for a new vehicle.
I recently purchased a vehicle from this dealership and couldn’t be happier with the entire experience. From the moment I walked in, the team made me feel welcome and at ease. My sales advisor Michael Wu was incredibly knowledgeable, patient, and never once made me feel pressured. They took the time to understand what I was looking for and walked me through every option with clarity and honesty. What really stood out was how transparent and straightforward the whole process was. Even though I initially wasn’t planning to make a purchase that day, their professionalism and genuine approach gave me the confidence to move forward. The finance team was equally impressive—efficient, clear in their explanations, and respectful of my time. Overall, the entire experience felt smooth, comfortable, and even enjoyable—something you don’t always expect when buying a car. It’s clear this team truly values their customers and goes above and beyond to provide top-notch service. This was by far one of the best car buying experiences I’ve had, and I would absolutely recommend them to anyone looking for a new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience, Loc! We are pleased your experience was so positive! Our team appreciates your recommendation and we hope to assist you again in the future here at BMW Concord. Enjoy the ride!
Michael Wu and Krystal Souza were terrific: professional, knowledgeable, and friendly. The dealership was comfortable and immaculate. I am extremely happy with my iX drive 50.
Michael Wu and Krystal Souza were terrific: professional, knowledgeable, and friendly. The dealership was comfortable and immaculate. I am extremely happy with my iX drive 50.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing BMW Concord and for sharing your fantastic feedback about Michael and Krystal. We're thrilled you found our dealership comfortable and immaculate. We hope you enjoy every drive in your new BMW iX xDrive50!