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Pohanka Acura

(1,783 reviews)
Visit Pohanka Acura
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 6:00am–10:00pm
Tuesday 9:00am–9:00pm 6:00am–10:00pm
Wednesday 9:00am–9:00pm 6:00am–10:00pm
Thursday 9:00am–9:00pm 6:00am–10:00pm
Friday 9:00am–9:00pm 6:00am–10:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday 12:00pm–5:00pm 7:00am–7:00pm
2023 state dealer award
View 18 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (703) 291-0969 (703) 291-0969
Used (703) 291-0439 (703) 291-0439
Service (703) 291-4660 (703) 291-4660

Reviews

(1,783 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pohanka Acura from DealerRater.

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I had the worst experience, taxes and other charges were

I had the worst experience, taxes and other charges were added to the end of the contract that was not agreed upon. they took advantage of me been with my wife and toddler that was so tired after 5 hours of the deal. I won't recommend this dealership.

Rating breakdown (out of 5):
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  • Overall experience 1.0
0 people out of 0 found this review helpful.

Great experience with Yong Kim and the Pohanka Team.

Great experience with Yong Kim and the Pohanka Team. I traveled from PA to purchase my 2023 RDX A-Spec Advance. I got a great price, and YK was very responsive and accommodating. Worth the trip.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Pohanka Acura made my transaction seemless and stress

Pohanka Acura made my transaction seemless and stress free. Everyone was helping and informed of the process. I would absolutely deal with them again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about how Pohanka Acura ensured a seamless transaction for you. It's reassuring to know they kept you informed and were helpful throughout. Your willingness to deal with us again is genuinely appreciated.

I had the BEST experience with Josh Ruiz in the Service

I had the BEST experience with Josh Ruiz in the Service Department. From my initial phone call to check if a loaner vehicle would be available, working through the maintenance codes / services needed, determining options to replace tires, going the extra mile to reserve the parts for a recall item, applying a service discount, to picking up my (freshly washed) car, Josh was knowledgeable, helpful, and friendly. I called my spouse to confirm something from prior maintenance, and Josh was considerate in talking to both of us. When I picked up my car, he remembered that I had mentioned an upcoming road trip, which confirmed to me that he viewed me as an individual, not just the next job in line. I expected getting car service was going to be a painful experience, but Josh really made it pleasant. The next time I need service, I will be sure to ask for Josh Ruiz by name.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that our team was able to make your interaction a pleasant experience at Pohanka Acura. It's great that you were happy with all aspects of your service, including the use of a loaner vehicle and work on maintenance codes. We hope you have an enjoyable road trip ahead!

One year after purchasing a used 2020 MDX, we decided to

One year after purchasing a used 2020 MDX, we decided to upgrade to the newer 2024 MDX. Of course we went back to Yong Kim, as he has been such a great support over the past year. We appreciated Yong’s guidance on the Leasing process and trading in our used 2020 MDX. We were also very pleased to work with the Finance Manager Shahbaz - awesome and friendly guy! So excited to drive our new 2024 Acura MDX A-spec!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It's good to hear that your process of upgrading the 2020 MDX to a newer version at Pohanka Acura went smoothly with our team. Glad you found both, the transition and finance assistance helpful! Enjoy driving your new 2024 Acura MDX A-spec.

Purchased a 2024 MDX and from start to finish the best

Purchased a 2024 MDX and from start to finish the best car buying experience I've ever had. People buy from people - Jahid Noori & Walid Saleh are true professionals -from establishing a price quote to having paperwork & vehicle ready to go at signing. Their skill sets and extreme pride in what they do is a huge asset to the Pohanka organization.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad your experience buying the 2024 MDX at Pohanka Acura was positive. Our team's skills and pride in their work aim to make car-buying easier for our customers. Thank you for pointing it out in your review.

Had a great experience with Yong Kim at Pohanka Acura

Had a great experience with Yong Kim at Pohanka Acura pricing was great per KBB Process was easy and no hassles I live in Pittsburgh and they could not compete with their pricing! Well worth a 4 hour drive 😊

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that your cross-state trip was well rewarded, and that our team made the pricing process smooth at Pohanka Acura. Safe travels back to Pittsburgh!

Pohanka Acura was a great experience!

Pohanka Acura was a great experience! Yong Kim really helped us find the right car we needed for our family and was very knowledgeable about the different models for each vehicle, I will definitely be recommending him to friends and family!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that our team provided a valuable experience at Pohanka Acura and assisted you effectively in your car selection process. Your appreciation will be shared with the whole team. Thank you for considering referring us to people close to you.

Buying a car is really a tedious work, but our

Buying a car is really a tedious work, but our experience with Pohanka Acura was outstanding and stress free especially when working with Jason Smith, Shabaz and most especially with Yong Kim who gave us exceptional services. We only spent almost 4 hrs for the entire process which is very quick and efficient. No hard selling , very transparent and we obtained a fair price that we asked for our brand new car. We are indeed a grateful customer for this encounter.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words regarding our staff and the car buying process at Pohanka Acura. Yong Kim and his team strive to provide a stress-free customer service experience. I'm glad we could offer you an efficient, fair-priced purchase for your new vehicle. Thank you for choosing us.

My first car purchase Acura MDX was very satisfied since

My first car purchase Acura MDX was very satisfied since expert sales representative Yong Kim was a best dealer. He helped us meet our budget & requirements & made our car purchasing experience the best. I highly recommend Yong Kim. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that your car purchase experience with Yong Kim at Pohanka Acura met your needs and budget. Our sales team sincerely strives for such positive outcomes. We appreciate the recommendation and wish you plenty of happy drives in your Acura MDX.