AutoNation Honda Fremont

My overall experience was good in buying the car. Except getting ahold of people and the service department returning my call. The sales department was also impossible to connect to my sales person and have called many unsuccessful times with no answer or call back. Was told by dealer could take my car to any Honda dealer for service and went to Hayward Honda who told me not interested in service my car and go back to wear it was purchased Fremont. Not a good policy.

Great experience to get my car battery replaced. Met advisor Vansh, and he is absolutely awesome. He is professional, friendly, easy to approach, caring for his customer, and get things taken care of without me to worry.

I had the pleasure of working with George Sharetski at Honda Fremont. George made my experience very pleasant and answered all my questions. Thank you George for you great Customer Service! Enjoying my new car!

We always go to this location they were honest and easy to talk to. Especially Ashron and his team are great. He answered all My question and my request for this sale.

The buying experience was delightful. Made the deal over email and a short discussion. Once arriving at the dealership, everything was smooth and exactly as described. I would return to purchase another vehicle in the future.

It was great, but plan to be there for a while and leave the kids at home they will get board.

New CR-V purchase went very smoothly. Price negotiation process with sales rep Ky was very smooth. I will definitely recommend Fremont AutoNation Honda dealership to friends for their next vehicle purchase.

Brought the car in for oil change and tire inspection, experiencing alert for recent low tire pressure. Called out to the service advisor that the alert appeared after the car was serviced last September. This go-around the alert didn?t appear after the recent service. Great job!

I would strongly caution anyone considering doing business with this dealership. I returned my vehicle on May 19 under the dealership's advertised 5-day/250-mile money-back guarantee. Despite fully complying with the terms of their policy, I have still not received my refund. Since returning the vehicle, I have spent weeks trying to get answers. I have called repeatedly, left numerous voicemails, and have been given excuse after excuse. I've been told that managers are busy, short-staffed, or that someone would call me back. To date, not a single person has followed through, and I have received absolutely no meaningful communication regarding the status of my money. It has now been nearly four weeks, and I am still waiting for a refund that should have been handled promptly. A money-back guarantee means nothing if a business fails to honor it in a reasonable timeframe or refuses to communicate with its customers. The most frustrating part of this experience has been the lack of accountability and professionalism. No customer should have to chase down a dealership for weeks just to receive money they are owed under the dealership's own advertised policy. If you are considering purchasing a vehicle here, I encourage you to do your research and carefully consider whether you are comfortable trusting a dealership that, in my experience, has failed to stand behind its promises and has provided extremely poor customer service after the sale. I sincerely hope this review prompts management to address this issue immediately, honor their commitments, and improve the way they treat their customers.

Great service. Service agent Francisco was amazing, was kind nice a great assets to Honda..