Reviews
Maintenance
We are very pleased with the service. Staff is friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Yvette, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great service
Had a very great experience here when my Civic's air stopped working. They diagnosed the problem and gave me a very good price on the repair. My service adviser was Mike and he was a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Fremont! We always strive to provide personable and excellent customer service. Thank you again for the review!
Happy Buyer
The Manager was so helpful and friendly communication is excellent!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Miguel, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Customer
Benjamin Fay provided a great customer service, he was very helpful and went over with all the services requirements/recommendation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ramandeep, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Fremont Honda
With these times of the coronavirus. I would like to thank the staff for their professional and curtesy. They made sure our experience was safe and quick. Especially the the branch Manger Brian Tam.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joe, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
2020 Accord EX
Chandni and Jonny are super helpful. The overall process was smooth and easy. Thank you guys!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Fremont! If you have any further needs or questions, please give us a call. We're always happy to help!
Great place to buy a car
They did a great job to meet my need and gave the best price when compared to many rather all other dealers I contacted
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandhya, thank you for your positive review. We're happy to have been of service to you. Again, we appreciate your recommendation of AutoNation Honda Fremont and we hope to be of service again in the future.
Perfect service
Great service. Great experience. I wouldn't go to other service shops if given a choice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Ronak! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
fast and reliable service. Great staffs !
fast and reliable service. Great staffs ! Their service adviser is very knowledgeable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tiep, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda Fremont. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This place sucks!
Bought a car here. The deal was they will give me a civic with leather seats, sunroof and navigator for the price we agreed. They did give me the car for the agreed price but I didnt realize that they gave me a car without a navigator. I worked 12 hour shift the next 3 days after buying. I tried to figure out how to use the navigator but could not even find the icon for it. Emailed customer service for help, no luck. Asked people how to on my first service (a week after buying. It was for a paint protection) no luck. Then dmv sent me a mail saying i was trying to register a car that isnt mine. Contacted the dealership and found out that they made a mistake with paperwork....or least that's what i was told But my theory is, they gave me the wrong car! Coz i later found out that my car does not have a navigator! They probably meant to give me a different car but gave me the one i have right now and that's why when I registered at DMV my registration was not accepted. And of course the dealership did not exchange my car or give me any credit for the mistake whatsoever. They never even admitted there was a mistake even though they gave me a car without a navigator!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, we are deeply disappointed by your experience at AutoNation Honda Fremont, but are glad that you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4801 to discuss what we can do to help. We hope to hear from you soon. Take care!