Reviews
BMW of Fremont and Sonia gave excellent service to my car and found the best deal for tires.
BMW of Fremont and Sonia gave excellent service to my car and found the best deal for tires.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
Excellent customer service, which provided a complete and detailed report of the repairs, including future ones.
Excellent customer service, which provided a complete and detailed report of the repairs, including future ones.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Always the best service in any automotive industry I ever saw. They always take care of me absolutely wonderful experience
Always the best service in any automotive industry I ever saw. They always take care of me absolutely wonderful experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Of all of the BMW dealerships in the Bay Area this one is the greatest to deal with. From minor service to major repairs, it gets done quickly and efficiently.
Of all of the BMW dealerships in the Bay Area this one is the greatest to deal with. From minor service to major repairs, it gets done quickly and efficiently.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
My experience with BMW Fremont was very positive. They, and especially our salesman Reshad, handled the entire process respectfully and professionally, were helpful all along
My experience with BMW Fremont was very positive. They, and especially our salesman Reshad, handled the entire process respectfully and professionally, were helpful all along
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Nick and Fremont BMW made my service experience wonderful. Nick was communicative, responsive, and attentive to my questions, even through text. I would recommend Nick as he seems experienced and thorough. The dealership itself is clean and the staff is very organized.
Nick and Fremont BMW made my service experience wonderful. Nick was communicative, responsive, and attentive to my questions, even through text. I would recommend Nick as he seems experienced and thorough. The dealership itself is clean and the staff is very organized.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to leave us a response, April! Don't hesitate to call us if you ever need anything. Be safe on the road!
I am very pleased with the service and service advisor Nick, keep it up the good work.
I am very pleased with the service and service advisor Nick, keep it up the good work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Paul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
My honest experience: I recently purchased a BMW X3 from this dealership and had a great overall experience. My journey started with the internet sales team, after which the sales manager personally emailed me to set up an appointment and test drive. My salesperson, Jeremiah Allen, was fantastic. He took the time to walk me through the car's features and upgrades in detail, patiently answered all my questions, and advocated for my target price with management. When it came to negotiating the numbers, the sales manager, Shabir Kudus, was incredibly approachable and transparent. My only real grievance was regarding the rebate/incentive application—the initial dealer discount percentage was reduced to offset the incentive, which didn't feel entirely fair to me. However, Shabir did his best to explain the breakdown and ensure I understood the math. Outside of that specific hitch, he was a great guy to work with to finalize the deal. Finally, I worked with Patrick in finance. While there was a strong push to buy extra protection packages—which is standard dealer practice, though I declined-he was easy to talk to and provided all the necessary details clearly. Overall, it’s a great dealership. A huge shoutout to Jeremy, Shabir, and Patrick for making this deal happen!
My honest experience: I recently purchased a BMW X3 from this dealership and had a great overall experience. My journey started with the internet sales team, after which the sales manager personally emailed me to set up an appointment and test drive. My salesperson, Jeremiah Allen, was fantastic. He took the time to walk me through the car's features and upgrades in detail, patiently answered all my questions, and advocated for my target price with management. When it came to negotiating the numbers, the sales manager, Shabir Kudus, was incredibly approachable and transparent. My only real grievance was regarding the rebate/incentive application—the initial dealer discount percentage was reduced to offset the incentive, which didn't feel entirely fair to me. However, Shabir did his best to explain the breakdown and ensure I understood the math. Outside of that specific hitch, he was a great guy to work with to finalize the deal. Finally, I worked with Patrick in finance. While there was a strong push to buy extra protection packages—which is standard dealer practice, though I declined-he was easy to talk to and provided all the necessary details clearly. Overall, it’s a great dealership. A huge shoutout to Jeremy, Shabir, and Patrick for making this deal happen!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear you had such a positive experience with us, Mviswesh! Don't hesitate to call us if you ever need anything. Be safe on the road!
I drive only BMWs and this pre-certified BMW is the worst experience I have ever had in terms of me buying from a BMW dealership. The Sales Advisor and the Sales Manager are the two worst people I have ever experienced in my life. Either they put the blame on COVID or they put the blame on the term that it is a used car. As this is the fifth BMW vehicle I am buying in my life, I know the DO's and DONT's of what to negotiate in buying a pre-certified BMW. The Sales Advisor and Sales Manager are so awful and pathetic and do not even touch up the paint a very small spot. You might ask of why I still ended up in purchasing a vehicle from BWM of Fremont(Autonation) as I like this pre-certified BMW a trillion times with the package that came as part of it. I have heard about negative reviews of BMW of Fremont(AutoNation) and my personal experience proved that this is one of the worst dealerships across the nation. You can track my BMW car history and I am willing enough for an open conversation with Autonation senior management/leadership, which I hardly doubt that they will even consider for a discussion.
I drive only BMWs and this pre-certified BMW is the worst experience I have ever had in terms of me buying from a BMW dealership. The Sales Advisor and the Sales Manager are the two worst people I have ever experienced in my life. Either they put the blame on COVID or they put the blame on the term that it is a used car. As this is the fifth BMW vehicle I am buying in my life, I know the DO's and DONT's of what to negotiate in buying a pre-certified BMW. The Sales Advisor and Sales Manager are so awful and pathetic and do not even touch up the paint a very small spot. You might ask of why I still ended up in purchasing a vehicle from BWM of Fremont(Autonation) as I like this pre-certified BMW a trillion times with the package that came as part of it. I have heard about negative reviews of BMW of Fremont(AutoNation) and my personal experience proved that this is one of the worst dealerships across the nation. You can track my BMW car history and I am willing enough for an open conversation with Autonation senior management/leadership, which I hardly doubt that they will even consider for a discussion.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Muthukumar, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4820 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
I drive only BMWs and this pre-certified BMW is the worst experience I have ever had in terms of me buying from a BMW dealership. The Sales Advisor and the Sales Manager are the two worst people I have ever experienced in my life. Either they put the blame on COVID or they put the blame on the term that it is a used car. As this is the fifth BMW vehicle I am buying in my life, I know the DO's and DONT's of what to negotiate in buying a pre-certified BMW. The Sales Advisor and Sales Manager are so awful and pathetic and do not even touch up the paint a very small spot. You might ask of why I still ended up in purchasing a vehicle from BWM of Fremont(Autonation) as I like this pre-certified BMW a trillion times with the package that came as part of it. I have heard about negative reviews of BMW of Fremont(AutoNation) and my personal experience proved that this is one of the worst dealerships across the nation. You can track my BMW car history and I am willing enough for an open conversation with Autonation senior management/leadership, which I hardly doubt that they will even consider for a discussion.
I drive only BMWs and this pre-certified BMW is the worst experience I have ever had in terms of me buying from a BMW dealership. The Sales Advisor and the Sales Manager are the two worst people I have ever experienced in my life. Either they put the blame on COVID or they put the blame on the term that it is a used car. As this is the fifth BMW vehicle I am buying in my life, I know the DO's and DONT's of what to negotiate in buying a pre-certified BMW. The Sales Advisor and Sales Manager are so awful and pathetic and do not even touch up the paint a very small spot. You might ask of why I still ended up in purchasing a vehicle from BWM of Fremont(Autonation) as I like this pre-certified BMW a trillion times with the package that came as part of it. I have heard about negative reviews of BMW of Fremont(AutoNation) and my personal experience proved that this is one of the worst dealerships across the nation. You can track my BMW car history and I am willing enough for an open conversation with Autonation senior management/leadership, which I hardly doubt that they will even consider for a discussion.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car