F H Dailey Chevrolet

We bought our Z06 from Tim Boone. He is an excellent salesperson! No hassle! He knows his cars! He gave us s good offer for our trade in. We were looking for a certain style color etc Tim came through for us!

I live about 1.5 - 2 hours away, one-way (depending on traffic) and drove out to buy a car here on 6/25/18. The car was clean and staff was friendly, did the deal and went on my way. Two days later (6/27) I hear a noise every time I accelerate and it became worse and worse throughout the day and the car started to smell of mildew. So I call them and let them know what is going on and they tell me to come back the next day (6/28) so they can fix it. I am told if i bring it in by 4pm they can check it out and let me know what is wrong that day. So I drive out and arrive by 4pm and am told it cannot be looked at till the next day (Friday 6/29) and that they will call me in the afternoon to let me know the issue. So they lend me a car to drive home and the next day (Friday 6/29) I hear nothing from them, I try to call and my contact is "out of the office" and "will be left my message" So I call multiple times and after a few tries throughout the day I am told it wasn't looked at because "they didn't have time" and "they will check it tomorrow first thing". The next day passes, same issue with phone calls and I am told the same thing. But this time my car won't be looked at till Monday 7/2 because "Sunday 7/1" the next day the shop is closed. (Mind you, it was supposed to be looked at Thursday 6/28) So Monday (7/2) comes around and they fix the problem but did not wash the car (it wasn't detailed the day I picked it up because "Detailing was closed") but they claimed the smell was from the car being washed and not fully dried. So they wan't to keep it till Tuesday 7/3/18 so they can wash it. Whats another day right? So I go Tuesday 7/3 to get my car, it sounds, smells and looks good. They tell me the "Exhaust shield was bent and hitting the catalytic converter" and again, the smell was from it being washed prior. This was a week ago it is now 7/10/18 and the car is making the noise again and still smells of wet towels. I believe that they never fixed the issue, they just patched it knowing before they sold the car about whats wrong and sent me on my way to void the 3 day warranty they offer. I drove 10 hours, 3 days for this car to be fixed and they didn't do their job! I am disappointed, I wasted my time thinking they are an honest place that would help with the problem. I will be calling today and let them know of the issue. But since I am out of the 3 day warranty period I'm sure they'll say it's not their problem. *UPDATE* F.H. Dailey told me I could bring it back and they will take it back to the company they hired to fix my car and basically do the same thing as last time. Go through the same exact process. I decided to not trust them and waste hours and days of my time on a gamble that it will be actually fixed. So i'll put more money into the car to fix it myself the correct way. *Additional Update* 4/1/19 I have taken this car to Toyota because I do not want to deal with these guys anymore and was told there has been a leak for sometime coming inside the car and Toyota took it apart and found that the sunroof was taken apart improperly and pieced back together and is now costing over $19,000 because of moldy carpets, headliner, pads, new sunroof and everything that goes with fixing the issue and replacement of ruined carpets and headliner. I called FH Dailey and notified them about the issue the car had prior to me purchasing and gave them all the information about what caused the issue and was told they can and will do nothing. I believe this car was sold knowing there was issues with it and they just tried to cover it up. This has got to be one of the worst experiences I have ever heard of. They claimed the car was sold as a "Certified Toyota" which I never heard of another brand dealer being able to certify another brands vehicle before. Yet, my insurance and Toyota dealer have both said the issue has been long existing since there was mold built up and rust where screws were never put back.

Tim is very professional. I got a great deal on my new Corvette. He made sure the car was clean and everything was perfect. Thank you.

Jim Moran did a great job explained everything about my new car, it was a really good experience throughout. I would buy here again. I never felt forced or pressured to buy.

Tony Guzman got me out of my current lease and into a brand new truck.He mad the process very easy and painless. Thanks again Tony

I've been attempting to receive my refund for my extended warranty becuase my car was totalled after 7k miles. Randy does not call or email me back. The general manager ray said he'll call me back and has not. Going on a few months

Yes , I will recommend this dealer to all my friend and relatives , the people there are so nice they make you fell comfortable and they treat you with respect

Our family has been customers of F. H. Dailey Chevrolet for years. All family members have purchased vehicles from F. H. Dailey. Great people and great service.

Just leased our third Chevrolet in as many years from FH Dailey. They responded promptly to my email inquiry about a specific new car, quoted me a very attractive deal, and when I came in to close, they made it as pleasant, comfortable and even fun as possible. I completely trust FH Dailey to keep their promises and do whatever it takes to satisfy the customer.

Most recent repair seems to have been done properly. I marked the tires so I knew that they were rotated. In a pass service they did not rotate as they should have. Service writer was great. Had trouble with the radio in the past and after three attempts at replacing the radio it finally works right. Hopefully that will last.