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Showcase Auto Sales LLC

(297 reviews)
Visit Showcase Auto Sales LLC
Sales hours: 9:30am to 8:00pm
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Sales
Monday 9:30am–8:00pm
Tuesday 9:30am–6:00pm
Wednesday 9:30am–6:00pm
Thursday 9:30am–8:00pm
Friday 9:30am–6:00pm
Saturday 9:00am–3:00pm
Sunday Closed

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(989) 472-1931 (989) 472-1931

Inventory

See all 499 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2013.
Welcome to Showcase Auto Sales. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle a picture gallery as well as convenient ways to contact us for more information about that vehicle. We are located at 12750 Brady Rd and are available by phone at (989) 472-1931 . You can also get driving directions and hours of service from our user friendly website.
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Reviews

(297 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Showcase Auto Sales LLC from DealerRater.

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This business is a joke they will sell you a vehicle and it will break down or in our case fall apart within the first month of having it the salesmen are a joke and only out to line the inside of their wallets with our hard earned money they will tell you anything you wanna hear to sell you a piece of xxxx car people do not buy from this company they will and have screwed people over but still allowed to stay in business go by a car from a crackhead in the hood it would be safer than any car this company sells

This business is a joke they will sell you a vehicle and it will break down or in our case fall apart within the first month of having it the salesmen are a joke and only out to line the inside of their wallets with our hard earned money they will tell you anything you wanna hear to sell you a piece of xxxx car people do not buy from this company they will and have screwed people over but still allowed to stay in business go by a car from a crackhead in the hood it would be safer than any car this company sells

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I purchased a ford expedition through Jacob Reynolds and found it to be a pleasant experience. Jacob was helpful and professional. I was impressed by Showcase auto sales although you have to drive and check out the cars you are considering. The one I bought had a couple of problems that I found during my test drive and when I brought them up they had them repaired at no extra cost to me before I took possession of the vehicle. Now i am very happy with my purchase and would recommend Showcase auto for finding a vehicle.

I purchased a ford expedition through Jacob Reynolds and found it to be a pleasant experience. Jacob was helpful and professional. I was impressed by Showcase auto sales although you have to drive and check out the cars you are considering. The one I bought had a couple of problems that I found during my test drive and when I brought them up they had them repaired at no extra cost to me before I took possession of the vehicle. Now i am very happy with my purchase and would recommend Showcase auto for finding a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Do not buy a car from here. The vehicle might look good on the outside but, unfortunately they are junk. We bought our son his 1st truck from there a couple of weeks ago and 15 minutes after driving it off the lot, the air conditioner stopped working. We called the salesman and he tried to act like he didn't know who we were at first (we just left the lot and spent 2 days with you), then he said he would call us back. We are still waiting for that call, even if it was to say they couldn't do anything for us. Then one of the windows works on and off, and it has started shaking while stopping. Poor kid has been doing nothing but maintenance on a truck and having a new monthly payment on top of it. It's places like this that makes people not trust salesman. I wish there were laws that protected consumers against businesses like this. It just doesn't seem right. Now my son has a debt that has more issues than it's worth and it's in the shop more than he can drive it, all because this company can sell vehicles without telling you what's wrong with them.

Do not buy a car from here. The vehicle might look good on the outside but, unfortunately they are junk. We bought our son his 1st truck from there a couple of weeks ago and 15 minutes after driving it off the lot, the air conditioner stopped working. We called the salesman and he tried to act like he didn't know who we were at first (we just left the lot and spent 2 days with you), then he said he would call us back. We are still waiting for that call, even if it was to say they couldn't do anything for us. Then one of the windows works on and off, and it has started shaking while stopping. Poor kid has been doing nothing but maintenance on a truck and having a new monthly payment on top of it. It's places like this that makes people not trust salesman. I wish there were laws that protected consumers against businesses like this. It just doesn't seem right. Now my son has a debt that has more issues than it's worth and it's in the shop more than he can drive it, all because this company can sell vehicles without telling you what's wrong with them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I submitted a query adding whether the vehicle was still available - I was ready to buy pending inspection, and I never got a reply. Next thing I know the vehicle is gone. I would appreciate at least a notice that the vehicle is no longer available if it were already in the process of being sold.

I submitted a query adding whether the vehicle was still available - I was ready to buy pending inspection, and I never got a reply. Next thing I know the vehicle is gone. I would appreciate at least a notice that the vehicle is no longer available if it were already in the process of being sold.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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We bought a car for our daughter on May14th, and by June 24th the transmission was already shot. When we reached out to the dealership, they weren't willing to help, leaving us with a huge repair bill only weeks after buying the car. Also, don't let the glowing reviews fool you. They ask you to leave a review for you salesperson right after you buy the car, before you've had any real experience with the vehicle or the dealership after the sale. That ends up burying the reviews from customers who have problems later on. Learn from our mistake- with only a 15 minute test drive, you can't really know how a used car will hold up. Save yourself time and money and buy a vehicle elsewhere!

We bought a car for our daughter on May14th, and by June 24th the transmission was already shot. When we reached out to the dealership, they weren't willing to help, leaving us with a huge repair bill only weeks after buying the car. Also, don't let the glowing reviews fool you. They ask you to leave a review for you salesperson right after you buy the car, before you've had any real experience with the vehicle or the dealership after the sale. That ends up burying the reviews from customers who have problems later on. Learn from our mistake- with only a 15 minute test drive, you can't really know how a used car will hold up. Save yourself time and money and buy a vehicle elsewhere!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We recently purchased a vehicle from this dealership, and it turned into one of the worst experiences we’ve ever had. My husband and I had just moved to the state, have a baby on the way, and urgently needed a reliable vehicle. We worked with Nate and Eric. When we test drove the car, we noticed it was completely on “E” with almost no gas, which limited how long we could drive it. Looking back, this feels intentional. During the short test drive, my husband noticed the check engine light was on. We asked Eric about it, and he took it to their “mechanic” to check the code. He came back with a screenshot claiming it was only an O2 sensor and said it was an easy fix. My husband asked multiple times if that was the only issue, and we were reassured it was. Based on that, we paid for the car in full. Not even far enough down the road to reach the interstate, the oil sensor light came on and the car started acting strange. My husband stopped at AutoZone and found there wasn’t a drop of coolant in the vehicle. After letting it cool down and adding coolant, it immediately poured out onto the ground because there was a massive hole caused by a blown head gasket. The car started smoking, wouldn’t restart, and we were stranded two hours from home. We had to pay for a tow truck just to get the car back. When my husband ran his own code reader, over 10 codes appeared — not just the “O2 sensor” they claimed. It also became obvious someone had already been working around the head gasket area, which makes it very hard to believe they didn’t know about this major issue beforehand. We called, emailed, and left voicemails immediately, but got no response. After multiple follow-ups over the next week, we were repeatedly told “the boss is in a meeting” and would call us back. That never happened. When my husband finally told Eric we would be reporting this to the state for knowingly selling a defective vehicle, Eric laughed and said, “I wouldn’t do that, it will be no help to you at all,” before hanging up. We’ve now had to take the car to an independent mechanic and are facing the cost of a full engine replacement — nearly the same amount we paid for the car. This dealership sold us a vehicle they appear to have known was seriously damaged and then completely ignored us when we tried to resolve it. The fact that the car was on empty, had no coolant, and had obvious pre-existing work done around the blown head gasket makes this feel incredibly deceptive. Please be extremely cautious if considering buying here. I wish we had paid more attention to the reviews beforehand. Based on our experience, I would not trust this dealership or the salespeople we dealt with.

We recently purchased a vehicle from this dealership, and it turned into one of the worst experiences we’ve ever had. My husband and I had just moved to the state, have a baby on the way, and urgently needed a reliable vehicle. We worked with Nate and Eric. When we test drove the car, we noticed it was completely on “E” with almost no gas, which limited how long we could drive it. Looking back, this feels intentional. During the short test drive, my husband noticed the check engine light was on. We asked Eric about it, and he took it to their “mechanic” to check the code. He came back with a screenshot claiming it was only an O2 sensor and said it was an easy fix. My husband asked multiple times if that was the only issue, and we were reassured it was. Based on that, we paid for the car in full. Not even far enough down the road to reach the interstate, the oil sensor light came on and the car started acting strange. My husband stopped at AutoZone and found there wasn’t a drop of coolant in the vehicle. After letting it cool down and adding coolant, it immediately poured out onto the ground because there was a massive hole caused by a blown head gasket. The car started smoking, wouldn’t restart, and we were stranded two hours from home. We had to pay for a tow truck just to get the car back. When my husband ran his own code reader, over 10 codes appeared — not just the “O2 sensor” they claimed. It also became obvious someone had already been working around the head gasket area, which makes it very hard to believe they didn’t know about this major issue beforehand. We called, emailed, and left voicemails immediately, but got no response. After multiple follow-ups over the next week, we were repeatedly told “the boss is in a meeting” and would call us back. That never happened. When my husband finally told Eric we would be reporting this to the state for knowingly selling a defective vehicle, Eric laughed and said, “I wouldn’t do that, it will be no help to you at all,” before hanging up. We’ve now had to take the car to an independent mechanic and are facing the cost of a full engine replacement — nearly the same amount we paid for the car. This dealership sold us a vehicle they appear to have known was seriously damaged and then completely ignored us when we tried to resolve it. The fact that the car was on empty, had no coolant, and had obvious pre-existing work done around the blown head gasket makes this feel incredibly deceptive. Please be extremely cautious if considering buying here. I wish we had paid more attention to the reviews beforehand. Based on our experience, I would not trust this dealership or the salespeople we dealt with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We recently purchased a vehicle from this dealership, and it turned into one of the worst experiences we’ve ever had. My husband and I had just moved to the state, have a baby on the way, and urgently needed a reliable vehicle. We worked with Nate and Eric. When we test drove the car, we noticed it was completely on “E” with almost no gas, which limited how long we could drive it. Looking back, this feels intentional. During the short test drive, my husband noticed the check engine light was on. We asked Eric about it, and he took it to their “mechanic” to check the code. He came back with a screenshot claiming it was only an O2 sensor and said it was an easy fix. My husband asked multiple times if that was the only issue, and we were reassured it was. Based on that, we paid for the car in full. Not even far enough down the road to reach the interstate, the oil sensor light came on and the car started acting strange. My husband stopped at AutoZone and found there wasn’t a drop of coolant in the vehicle. After letting it cool down and adding coolant, it immediately poured out onto the ground because there was a massive hole caused by a blown head gasket. The car started smoking, wouldn’t restart, and we were stranded two hours from home. We had to pay for a tow truck just to get the car back. When my husband ran his own code reader, over 10 codes appeared — not just the “O2 sensor” they claimed. It also became obvious someone had already been working around the head gasket area, which makes it very hard to believe they didn’t know about this major issue beforehand. We called, emailed, and left voicemails immediately, but got no response. After multiple follow-ups over the next week, we were repeatedly told “the boss is in a meeting” and would call us back. That never happened. When my husband finally told Eric we would be reporting this to the state for knowingly selling a defective vehicle, Eric laughed and said, “I wouldn’t do that, it will be no help to you at all,” before hanging up. We’ve now had to take the car to an independent mechanic and are facing the cost of a full engine replacement — nearly the same amount we paid for the car. This dealership sold us a vehicle they appear to have known was seriously damaged and then completely ignored us when we tried to resolve it. The fact that the car was on empty, had no coolant, and had obvious pre-existing work done around the blown head gasket makes this feel incredibly deceptive. Please be extremely cautious if considering buying here. I wish we had paid more attention to the reviews beforehand. Based on our experience, I would not trust this dealership or the salespeople we dealt with.

We recently purchased a vehicle from this dealership, and it turned into one of the worst experiences we’ve ever had. My husband and I had just moved to the state, have a baby on the way, and urgently needed a reliable vehicle. We worked with Nate and Eric. When we test drove the car, we noticed it was completely on “E” with almost no gas, which limited how long we could drive it. Looking back, this feels intentional. During the short test drive, my husband noticed the check engine light was on. We asked Eric about it, and he took it to their “mechanic” to check the code. He came back with a screenshot claiming it was only an O2 sensor and said it was an easy fix. My husband asked multiple times if that was the only issue, and we were reassured it was. Based on that, we paid for the car in full. Not even far enough down the road to reach the interstate, the oil sensor light came on and the car started acting strange. My husband stopped at AutoZone and found there wasn’t a drop of coolant in the vehicle. After letting it cool down and adding coolant, it immediately poured out onto the ground because there was a massive hole caused by a blown head gasket. The car started smoking, wouldn’t restart, and we were stranded two hours from home. We had to pay for a tow truck just to get the car back. When my husband ran his own code reader, over 10 codes appeared — not just the “O2 sensor” they claimed. It also became obvious someone had already been working around the head gasket area, which makes it very hard to believe they didn’t know about this major issue beforehand. We called, emailed, and left voicemails immediately, but got no response. After multiple follow-ups over the next week, we were repeatedly told “the boss is in a meeting” and would call us back. That never happened. When my husband finally told Eric we would be reporting this to the state for knowingly selling a defective vehicle, Eric laughed and said, “I wouldn’t do that, it will be no help to you at all,” before hanging up. We’ve now had to take the car to an independent mechanic and are facing the cost of a full engine replacement — nearly the same amount we paid for the car. This dealership sold us a vehicle they appear to have known was seriously damaged and then completely ignored us when we tried to resolve it. The fact that the car was on empty, had no coolant, and had obvious pre-existing work done around the blown head gasket makes this feel incredibly deceptive. Please be extremely cautious if considering buying here. I wish we had paid more attention to the reviews beforehand. Based on our experience, I would not trust this dealership or the salespeople we dealt with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Jason helped me find a car that works for me. It had an issue and they fixed it before I picked it up. Yes, some cars are not in great shape, but you need to inspect them yourself.

Jason helped me find a car that works for me. It had an issue and they fixed it before I picked it up. Yes, some cars are not in great shape, but you need to inspect them yourself.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never heard anything from them at all emailed them to see if the h 3 was still available

Never heard anything from them at all emailed them to see if the h 3 was still available

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Thing went good but I'm not should on the price of the truck so I'm think about it

Thing went good but I'm not should on the price of the truck so I'm think about it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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