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Downtown Toyota-Subaru of Oakland

(4,039 reviews)
Visit Downtown Toyota-Subaru of Oakland
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:30pm
Sunday 10:00am–8:00pm Closed
New (510) 768-7064 (510) 768-7064
Used (510) 291-4430 (510) 291-4430
Service (510) 338-4185 (510) 338-4185

Reviews

(4,039 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jessy is the best and the quality of repair is solid,...

Jessy is the best and the quality of repair is solid, efficient and trustworthy. Jessy is very knowledgeable and approachable. I keep coming back mainly because of this guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The staff here are very nice. They work very hard. If I'm...

The staff here are very nice. They work very hard. If I'm late picking up my car because I can't get there, they'll still pick up my car for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service and easy to book an appointment online. I...

Great service and easy to book an appointment online. I tried another Subaru service dept twice and never got a return call when they said they would get back to me. I now have a new service area ie Oakland

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This time I have a gray experience for the customer...

This time I have a gray experience for the customer service. Hope very time will have same experience. Thank you for your guys help me have a wonderful day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Johnny and team were great. Our loaner car was perfect....

Johnny and team were great. Our loaner car was perfect. Thank you for honoring our extended warranty. You’ve earned a return customer - Philip Daniel Curran (Hannah Curran’s dad)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Daniel and Vern from Services Department provided me with...

Daniel and Vern from Services Department provided me with excellent services. Henry from the Parts Department provided me with excellent customer services. Thank you, Ken

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They provide excellent & prompt service every time I...

They provide excellent & prompt service every time I schedule an appointment & I’ve been servicing my two Prius’s here for over a decade. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Kevin Goh always makes sure that the work is done to the...

Kevin Goh always makes sure that the work is done to the best possible and keeps the customer informed. Service technicians do great work and keep the vehicle clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always professional, honest and courteous. Easy to book...

Always professional, honest and courteous. Easy to book online and they’ve honored anything under warranty with no hesitation. They make sure to be through so one visit covers everything from recalls to basic maintenance without having to rebook for another day. Very responsive in notifying when car is ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Terrific service, clear communication and quick...

Terrific service, clear communication and quick turnaround! Their shuttle service also helped me get back and forth to my work and appointment. They made a difficult thing feel easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.