Downtown Toyota-Subaru of Oakland

The representative Kevin was very friendly, attentive and professional. I took my car in the morning to replaced tires and was in a rush to be at work by 9AM and my ride was waiting for me. I believe there were 5 cars ahead of me and I asked if I can just leave my car. He said he will take care of it. It was very nice of him to allow me to do that and I was greatly appreciated. I always go to this dealership because everybody is friendly.

Kevin was helpful and told me the truth. My car was ready and on time. I always come to the dealer and it is not the most inexpensive. I can get in and out Quickly Thank You. Juliette

I’ve been with Downtown since 2017. On time courteous service. Big shout out to my advisor, Kevin Goh, who seems to carry my vehicle history around in his head.

It would be nice to have an accessory type of gift shop. Maybe a few new cars to look at also. I was told it would be ready at 3 and it was.

Derick, was great and all service staff, Stevie was great, as well!! I got the ding out my door everything went as planned!! Would recommend

Your service center is great now not busy & the service person was very helpful Mr Jessy Lloyd He answered all my questions & showed me how to function it too! The only thing is that waiting was very long! But otherwise it’s very good. Wish there was coffee there like before! Keep up the great service here!

Customer service representative was knowledgeable and easy to work with. I didn't have to wait for my car to be processed for the required service.

Knowledgeable front desk service staff who explain things well and keep in contact about status of repairs. Easy to make an appointment and get a ride home also

happy with the car i bought from this guys.. it was a little bit out of my budget range.. but the guys helped to convince me to get it.. happy for the car!.. all good!..

I have absolutely no complaints. I guess it doesn’t matter whether you have an appointment or not. First come first serve is the way I’ve experienced so far.