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2016 state dealer award
View 11 awards
2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota Marin from DealerRater.

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Great Service

Gian Voglino was knowledgeable and incredibly helpful. He guide me through the process and when above and beyond to make sure that I was going to be pleased my purchase and with the experience at Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great facilities

Very professional, our salesman Salim Arikat was very thorough in every aspect.Very family oriented and courteous. He called to make sure everything was fine with the vehicle.Very nice person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly staff, great experience

Everyone was very fair and transparent. Overall Great customer service and great to deal with. Professional sales staff, clean facilities. The experience was made easy for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great service!

Jason Clemmons was wonderful every step of the way! He was honest, patient and personable. He helped guide me to the perfect car for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Second purchase from Toyota Marin

I purchased my second Toyota from Christine Cilento at Toyota Marin. She was very upfront about everything and easy to work with. She worked hard to get me the car I wanted at a price that would fit nicely in my budget. Additionally, she did a great job helping me get what I needed on my trade-in to make it all work. Kudos to Christine for another great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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new car purchase

our salesperson, Gian, was honest, attentive, personable and efficient. This is the second vehicle we have bought with him in three years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy experience

My husband and I had been searching extensively for the car we wanted to purchase. We found what we were looking for at Marin Toyota. Austin put us at ease during our test drive, and gave us great service during the trade-in/ purchasing portion of our visit. Emad wrapped things up on the financial end and we were happily on our way home in our beautiful Highlander. We would definitely reccommend Marin Toyota as a great place to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review and recommendation. We thank you for trusting us with your car buying needs and it was a pleasure working with you. Congratulations on your purchase and dont forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

Great purchasing experience

Austin was friendly and knowledgable . He made us feel very comfortable throughout the purchasing process. Emad was very thorough. He continued to put us at ease. We left the dealership feeling very pleased that we had purchased a car that we love.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome staff, personal service, great price!

Our very first contact with Gian - he was very open, knowledgeable and relaxed - he presented a very refreshing view of automobile sales - unlike other dealerships - he was an absolute professional and gentleman throughout. Thank you Gian ! Our transaction was followed through with Nick Benedict, who like Gian was relaxed, knowledgeable and exceedingly helpful. Both my wife and I were surprised how committed Nick was to help us throughout our experience. The transaction sign off, striking the gong and collecting the vehicle were all highlights and memorable! Nick is a superb sales professional, he listened carefully to our needs and responded consistently - he also had a great sense of humor....Nick is a real credit to Toyota Marin and clearly a valued member of the team - it was a pleasure negotiating the transaction with him! Thank you Nick !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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An auto dealership experience done right

Toyota of Marin provided a seamless professional experience for an out-of-state buyer purchasing a used Sienna minivan. Excellent follow-up, manager involvement, quick turnaround, and quality communications. Helpful, honest guidance. Brooke even offered to pick us up from the airport, which they did, and we completed the transaction is less than 90 minutes, and we were on our way with a beautiful certified Toyota Sienna. The finance manager didn?t push to the point of pain on add-on warranty products (close, but comfortable), and the paperwork was all ready to go. An auto dealership experience done right by the strong team of distinguished pros at Toyota Marin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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