Reviews
I would def recommend this dealer to anyone owning...
I would def recommend this dealer to anyone owning Acura's. Very fast and friendly service. The service rep I deal with (Brian N) has a lot of knowledge in this business and always takes the extra step to help out. Been a customer since 2004 and always return for quick and fast service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great customer service and nice job on my acura . I...
great customer service and nice job on my acura . I enjoyed the wifi that radley acura offer while waiting for my car to be services.the services man was very helpful and did suggested future need of sevice on my vehicle and well inform about my car.thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carolyn, I recommend everyone I know to buy a Acura...
Carolyn, I recommend everyone I know to buy a Acura and inform the sales person that you will like for Carolyn Mason in Service/Auto Body to oversee your car. You will give you TOP TOP RATE SERVICE! I am a living witness....Linda Joyce Rogers Falls Church Virgina
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carolyn Mason has been amazing to deal with and is always...
Carolyn Mason has been amazing to deal with and is always more than accomodating and extremly helpfull.Radley Acura have been painless to deal with. Will definatley buy another Acura again from Radley as long as Carolyn will be my service advisor. She has made life easy for me with servicing my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I took my car in for routine service. The service...
I took my car in for routine service. The service advisor took me immediately upon arrival. She explained everything to me, including the charges. I waited less than an hour, and was given a complimentary state inspection and wash/vaccuum. While I waited, I had coffee, TV and a VERY fast free WiFi connection available. What really impressed me was that the advisor remembered me (and a previous car I had brought there) from what has to be a few years ago. When my car was ready, the advisor came to get me, and took me to the desk for payment. When we were through, the clerk at the desk walked me out to the car. Everyone was not only professionally polite, but downright friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am in town waiting for my Visa to India and my...
I am in town waiting for my Visa to India and my windshield wipers stopped working. I need to pick up my Visa, I am 100 miles from home, and it is supposed to start raining any minute. I know there was a recall on wipers some time ago but I had neglected to do anything about it. The dealer took my car in immediately although I had no appointment, fixed it and got my car back to me in a couple of hours. I appreciate that no one mentioned that it was my fault I was in this predicament, and that they also took care of the oil change which was 3,000 miles overdue. It is an especially nice touch that they walk you to your car as well as removing the paper number from the dash for you when they are done. My dealer in Delaware leaves you to wander the lot looking for your own car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased my Acura in 2006 - I met Carolyn soon after...
I purchased my Acura in 2006 - I met Carolyn soon after that for my first oil change and service requirements. Carloyn has been part of my life ever since. When I think of Acura - I think of Carolyn. Great service drives return business. I am pretty confident that I will purchase another Acura because of the service I received from Radley - better yet, their ambassador of service - Carolyn Mason. I would highly recommend her and Radley Acura based on the experience that I receive and that of other friends that have been referred to them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I brought my car in for new tires, wheel alignment and an...
I brought my car in for new tires, wheel alignment and an oil change. I was greeted immediately upon arrival at the service department and was out the door in a service loaner within 15 minutes. Everyone I interacted with was very pleasant. Jeremy was very helpful. He made sure that all of my concerns regarding my car were addressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Radley Acura is the BEST. Friendly staff, great service,...
Radley Acura is the BEST. Friendly staff, great service, what more can you ask for. I have to BEST rep. ever. Carolyn is always there when I need her. She returns my phone calls, and she knows my voice. If you're looking for a new or used acura, RADLEY is the place to go. I give Radley Acura TWO THUMBS UP!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mr Dunbar is always very professional and courteous. He...
Mr Dunbar is always very professional and courteous. He makes every effort to make sure I am informed and comfortable with the service process. I am extremely satisfied with the level of customer service Mr Dunbar provides. It is safe to say, "Mr Dunbar is the reason I will continue to bring my vehicles the Radley Acura for service."
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair