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Alexandria VW

(1,241 reviews)
Visit Alexandria VW
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (888) 229-1291 (888) 229-1291
Used (877) 820-8118 (877) 820-8118
Service (703) 822-4179 (703) 822-4179

Reviews

(1,241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alexandria VW from DealerRater.

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Rob was very professional Knowledgeable and very helpful.

Rob was very professional Knowledgeable and very helpful. I would recommend Alexandria Volkswagen anytime for their quality and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rob Roachford and Syed were amazing very helpful and made

Rob Roachford and Syed were amazing very helpful and made this process so easy and sweatless. Overall great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This was our first car buying experience as a couple.

This was our first car buying experience as a couple. Rob Rocheford was wonderful to work with. We visited Alexandria Volkswagen twice before our purchase date. The first day we drove three VW Atlases. On our second visit we wanted to try the Cross Sport. Rob spent time doing research on their inventory so we could make the best of our time spent. On Saturday we showed up and were ready to purchase a CPO Cross Sport. Rob and the finance staff talked us through the process and made sure we were comfortable. Thank you Rob and Alexandria VW - Jackson and Lauren Laurence

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Bought a 2019 VW Atlas and a 2020 Audi A3 from Rob at

Bought a 2019 VW Atlas and a 2020 Audi A3 from Rob at Alexandria VW. Rob took care of everything for us and we would go back to him again for any future needs. All-around great experience. Thanks Rob!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sorrell was amazing.

Sorrell was amazing. He knew just what I wanted and needed and helped me the entire way through my deal. I highly recommend him for your vehicle purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Trading in our car for a new one was super easy and got a

Trading in our car for a new one was super easy and got a great deal. Rob, our salesperson, was just terrific.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I was able to get a vehicle which will help me get back

I was able to get a vehicle which will help me get back and forth to work ( thanks Sorrell )

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have purchased my last two vehicles with Rob Rocheford,

I have purchased my last two vehicles with Rob Rocheford, and each time has been a smooth and enjoyable experience. From showing me all the possible inventory to explaining every option available with the trim I selected, I could make a confident choice knowing Rob presented all the options well. Would highly recommend this dealership and will continue to use them going forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Rob Rocheford was outstanding throughout the entire

Rob Rocheford was outstanding throughout the entire process. He talked me through my options, showed me what else i could look at in my same price range, kept things transparent, and helped me figure out how to get the car I actually wanted instead of what I initially came to see. Didn't pressure me, plainly offered the options and even managed to get more of a trade-in offer for buying new instead of used but let me walk out that day because I prefer to sleep on a decision like this. Thanks to Rob's courteous treatment of me, I made it a point to come back here to purchase my car instead of the closer location to my home. On top of all that, the financing experience was smooth and fast! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Sorrell helped me to learn everything about the bells and

Sorrell helped me to learn everything about the bells and whistles on the Tiguan. He gave me a number. I checked around and no one could beat it. At the last minute I told him I wanted to throw in some accessories that were greatly discounted at a nearby dealer. They honored that dealers prices and installed the parts for me. Overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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