Reviews
Zahra Ezzaitouni Was my sales associate.
Zahra Ezzaitouni Was my sales associate. She was very responsive to all of texts and emails with questions about a vehicle. We were able to complete the majority of the paperwork online, so I was not at the dealership long. The price was right, the car was well taken care of and clean! I was able to do all the work from home 4 hours away. Zarah also met me at the Amtrak station to pick me up to get the car. She was very accommodating. Pleasant experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Zahra Ezzaitouni Was my sales associate.
Zahra Ezzaitouni Was my sales associate. She very responsive to all of my texts, emails, questions. We were able to do the majority of the paperwork online, so my time at the dealership was limited. The car was clean and well maintained. I live 4 hours away , Zarah picked me up at the Amtrak station and took me back to the dealership to get the car. She really put in 100% effort and really accommodated me. The finance process was smooth and Joe was helpful. It really was a pleasant experience.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful and didn’t waste my time.
Very helpful and didn’t waste my time. Told them what I was looking for and what I had to spend and they helped me get what I was looking for! Zahra was very helped with the whole process!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not a pleasant experience at this dealership.
Not a pleasant experience at this dealership. There are better dealerships around to go to.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I recently had the chance to check out the 2024
I recently had the chance to check out the 2024 Volkswagen Tiguan, but what really stood out to me wasn’t just the car—it was the dealership experience. After a less-than-stellar encounter at another dealership, I was prepared for the worst, but the team here, especially the salesman, Rob Rocheford, really turned things around. From the moment I walked in, he was incredibly friendly and attentive. Juggling three kids with no phones is tough enough, but he made the process feel easy. He didn’t rush me, listened to my needs, and was patient as I went over the options. The finance manager, Jasmin Mason, was also great to work with—quick and efficient without any of the usual stress. It's rare to find that kind of service where you actually feel like someone cares about your situation and isn't just trying to push a sale. As for the Tiguan itself, it’s really a beautiful car—very drivable and comfortable. All the little bugs in the navigation system that annoyed me in the 2020 and 2021 models are gone. The updates in this version make a big difference, and it’s a smoother experience overall. But honestly, what sealed the deal for me wasn’t just the car—it was the excellent experience at the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I bought a used vehicle Land Rover from
My husband and I bought a used vehicle Land Rover from Alexandria Volkswagen. The experience was very customer driven. The sales associate that we worked with was Zahara and she made sure to keep the car on hold for us till we were able to get to the dealership when we arrived. It was a very smooth process from test drive to purchase, I look forward to purchasing another car from this dealership again .
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My husband and I bought a car from Alexandria Volkswagen
My husband and I bought a car from Alexandria Volkswagen and we worked with Zahara. The experience was very customer driven. Zahara knew we were interested in a Car that other people were looking at so she made sure that we had it on hold till we could get to the dealership. When we got there, it was a smooth experience. I look forward to buying another car from them in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brought new car they were so helpful shoutout my sales
Brought new car they were so helpful shoutout my sales guy Rob, he was very helpful and got us through the process so smoothly. Love my Atlas
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I talked to Sammy on the phone and arranged a test drive.
I talked to Sammy on the phone and arranged a test drive. She was helpful in completing the steps even helped look for car insurance. It was a pleasant experience
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We purchased a car from this dealership today and what
We purchased a car from this dealership today and what swayed us to make the purchase was the salesman Carlton Cotton. He made the whole process very easy for us and was super informative when it came to letting us know all the ins and outs of the cars we looked at. Would definitely recommend him to anyone looking to purchase or lease a car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase