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Reviews

Average Ratings

4.8
Average based on 321 reviews.
  • TERRIFIC EXPERIENCE!

    For those of you who have fears of buying a car, I just wanted to let you all know that there is a great salesman named Dalton at frontier Ford an...

    Dealer Response

    Welcome to the Ford family! Thanks for taking the time to stop by Frontier Ford. We're happy to hear Dalton was able to help you and get you into ...


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    For those of you who have fears of buying a car, I just wanted to let you all know that there is a great salesman named Dalton at frontier Ford and he is the man with the plan, his whole team and management staff worked with me and got me approved for an amazing deal on my now car! Mark, their general manager was incredibly nice and welcomed me to the ford family! Luke got us done in finance and got me a great warranty that will protect me. Joey the assistant sales manager let me know that Dalton would take care of me. Frontier ford is awesome! I was excited to be the first post on Dalton's sales Instagram too! 1st time buyer and first time customer of Dalton! I will be back when I need another car! Magnificently pleased with the customer service, ¿ Mikey B!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Welcome to the Ford family! Thanks for taking the time to stop by Frontier Ford. We're happy to hear Dalton was able to help you and get you into your new vehicle! We make it a priority to make the car-buying process as simple as possible. When the time comes to have your car serviced, don't hesitate to choose Frontier Ford. We look forward to your next visit!


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  • Frontier Ford San Jose CA

    Very personable and profressional service.................


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    Very personable and profressional service.................

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good dealer

    Got scheduled, in and out quickly and hassle-free

    Dealer Response

    Great to hear, David! It is always our goal to have our customers taken care of quickly so they can get back on the road. We enjoyed working with ...


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    Got scheduled, in and out quickly and hassle-free

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Great to hear, David! It is always our goal to have our customers taken care of quickly so they can get back on the road. We enjoyed working with you and we look froward to your next visit with us!


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  • 2016 Explorer

    Convenient, professional, personal attention, and timely repairs,

    Dealer Response

    Thank you for the wonderful feedback! Come back and see us again!


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    Convenient, professional, personal attention, and timely repairs,

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful feedback! Come back and see us again!


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  • Medical Assistant

    Excellent service and fast paper work signing! Sincerely appreciated of your help in getting my new car! Also, very friendly and helpful sales rep...

    Dealer Response

    Thank you for taking the time to write a review! Our team truly enjoyed working with you and we appreciate the opportunity to earn your business. ...


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    Excellent service and fast paper work signing! Sincerely appreciated of your help in getting my new car! Also, very friendly and helpful sales representative- Mike An! Thank you very much!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write a review! Our team truly enjoyed working with you and we appreciate the opportunity to earn your business. Thank you for choosing Frontier Ford, we look forward to helping your out in the future in any way we can!


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  • Frontier Ford was Great

    Service was great. Finished in a timely manner. Only thing preventing it from a perfect 10 was it took me up to a week to book an appointment. But...

    Dealer Response

    Andrew, thanks for the feedback. We are happy to hear your vehicle was serviced in a timely fashion. We appreciate you!


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    Service was great. Finished in a timely manner. Only thing preventing it from a perfect 10 was it took me up to a week to book an appointment. But I guess that should be expected

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Andrew, thanks for the feedback. We are happy to hear your vehicle was serviced in a timely fashion. We appreciate you!


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  • Ford Focus frontier ford

    6 hours to buy a car seems a bit excessive to me, and then at the end of it to have the finance person try to scare me into buying additional serv...

    Dealer Response

    Hey! Thanks for the feedback. We are always looking to improve. We are sorry to hear your wait time was lengthy but we are so glad to hear you en...


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    6 hours to buy a car seems a bit excessive to me, and then at the end of it to have the finance person try to scare me into buying additional services and insurance that I didn't need, because apparently people that steal cars can take the code out of the air when you lock the car. How about spending more energy on fixing that than tying to sell me an overpriced policy that I don't need? Otherwise a great car, very helpful people in the dealers and a great if overly long experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hey! Thanks for the feedback. We are always looking to improve. We are sorry to hear your wait time was lengthy but we are so glad to hear you enjoyed your overall experience. Thanks for visiting Frontier Ford!


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  • Frontier Ford Service Dept.

    They were quick and courteous. My vehicle was done in a timely manner,

    Dealer Response

    Charles, thanks for taking the time to leave feedback. We are so happy to hear that your vehicle was serviced quickly. Thanks for the review!


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    They were quick and courteous. My vehicle was done in a timely manner,

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charles, thanks for taking the time to leave feedback. We are so happy to hear that your vehicle was serviced quickly. Thanks for the review!


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  • Great

    All the staff and sales people were professional and friendly. Our sales person did seem a bit distracted taking calls on his cell phone during o...

    Dealer Response

    We really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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    All the staff and sales people were professional and friendly. Our sales person did seem a bit distracted taking calls on his cell phone during our test drive, but I only saw this as a very minor issue. He was otherwise exceptional in his knowledge of the trucks and his friendliness. Finance dept. was great.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Buyer

    Everyone was very helpful once the process started. There were no high pressure tactics which I appreciated. Mike especially went out of his way ...

    Dealer Response

    Frances, thanks for taking the time to write a review. We are so happy to hear that you enjoyed your time with our team! Thanks for choosing Front...


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    Everyone was very helpful once the process started. There were no high pressure tactics which I appreciated. Mike especially went out of his way to be of service. There was some delay in response to my questions by email, I was told there was a computer issue.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Frances, thanks for taking the time to write a review. We are so happy to hear that you enjoyed your time with our team! Thanks for choosing Frontier Ford!


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