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Tracy Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (161 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tracy Ford from DealerRater.

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Christian worked with me to make sure we got the right

Christian worked with me to make sure we got the right tires for my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They are always courteous and got me in quickly when I

They are always courteous and got me in quickly when I needed an appointment. Only place I take my car for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome!

Awesome! Hospitality way better than the dealership we have for our at Hyundai! Great people awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealership was just fine.

Dealership was just fine. My problem was with the forceful financing. I came in with pre-authorization. They felt they could beat the interest rate. When they couldn’t, the guy lied to me and made me feel he was doing me a favor. The favor would have been to allow me to use my original financing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Initial contact with sales person was great.

Initial contact with sales person was great. Finance person made it a bad experience. This was a gold certified used vehicle. Finance person says there is no warranty. Gold certified vehicles come with a 1 yr 12,000 mile comprehensive warranty and 7yr 100,000 powertrain. I was not offered either. Tried to get a call back from the general sales manager. I waited a week with no response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

always great service very helpful staff easy to get

always great service very helpful staff easy to get appointments all the people help you as fast as they can

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Forcing me to write a review and spamming my email to

Forcing me to write a review and spamming my email to give a review is absurd. Service of the actual vehicle was great, the auto email is worth 0 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best customer service experience service department Ricky

Best customer service experience service department Ricky lazzerini has the best attitude manners and patience just on these facts my next car purchase will be at this Ford Dealership. My many thanks to Ricky lazzerini for all the hard work he provides everyday

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The staff was low pressure and helpful throughout our

The staff was low pressure and helpful throughout our buying experience. We left happy customers with our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cynthia Perez has done a great job improving customer

Cynthia Perez has done a great job improving customer service. It will take time, for the past 6 years it’s been pure xxxx dealing with customer service. My last dealership was Sunnyvale Ford and they were worst on how they treated people of color.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.