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Manly Honda

(15,029 reviews)
Visit Manly Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–7:00pm Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (707) 387-9309 (707) 387-9309
Used (707) 284-0334 (707) 284-0334
Service (707) 206-7714 (707) 206-7714

Reviews

(15,029 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Manly Honda from DealerRater.

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Everyone was friendly, and easy to work with, even when...

Everyone was friendly, and easy to work with, even when it was busy. Was in and out in no time. Only place I go to get service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Just purchased my third CR-V LX from Manley Honda Santa...

Just purchased my third CR-V LX from Manley Honda Santa Rosa. Got a great deal for a year-end trade, & took advantage of it with 4 days to spare! A terrific trade amount on a new 2021 C-RV EX, lower monthly payments, the color I wanted, & a 90-day first payment. It's a little roomier, the tires are a gauge bigger, for a smoother, safer ride. My salesperson, Gregory Morelos, Manley's Special Finance Manager, expertly guided me through the process, always an overwhelming one. Greg was terrific, answering my questions, and getting me to the point where he handed me the keys & I was on my way in my new ride. Thank you, Greg, and Manley Honda Santa Rosa!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Quick and fast, never experienced that when buying a car...

Quick and fast, never experienced that when buying a car in the past. Dan made the buying process so easy and got us exactly what we wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Initial contact is seriously lacking now and also...

Initial contact is seriously lacking now and also pre-Covid. I have stood in the doorway for several minutes and no one acknowledges you. Everyone is running around, talking and laughing amongst themselves or looking down or at their computers. Horrible customer service. Hansel Honda in Petaluma has it right, with someone who greets you when you arrive. This has always been your company's strongest weakness and continues to this day. Bill Robertson is the one person whom I like to interact with.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very friendly staff and my vehicle was done on time. I...

Very friendly staff and my vehicle was done on time. I had an appointment so all I had to do was drop it off and pick it up. I trust this dealership because they're very professional, if a little pricey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

That guy Jesus, met me at my car, but he didn't want to...

That guy Jesus, met me at my car, but he didn't want to give me a chance to ask the questions I needed answers for on my vehicle! he just wanted to send the car for service and not talk to me about the PRICE, OR COUPON ~ kept rubbing in my face about the COUPON that it was supposed to be getting this other price!!! but instead, I was getting a discount!! what? with this pandemic, he is lucky I brought the car in !! and then at the end, he pushed me into NO don't give him 4 stars, give him 5 or nothing! ~ NO I don't care for his pompous attitude or I'll go somewhere else. Send me a coupon for a free tire rotation, I own 3 HONDA VEHICLES, ill share my time and experience if you send me a coupon for an oil change and tire rotation,how is that?

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Your new man, Michael, greeted me quickly. He was very...

Your new man, Michael, greeted me quickly. He was very polite and t0ld me that he would call me to let me know what nee4ded to be serviced. He was professional and I hbelieve he will be an outstanding rep for your agency. I give him a 10+.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I really appreciate the customer service! It was...

I really appreciate the customer service! It was extremely busy, But they made sure I felt as though I was number one priority! they were also very clear with everything that they were going to do and I was very thankful for that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thanks - I sold the Honda as it just wasn't reliable....

Thanks - I sold the Honda as it just wasn't reliable. Thanks for helping us get it ready to put it off to someone else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service. Quick and helpful. Got free lyfts...

Great customer service. Quick and helpful. Got free lyfts to the store and home. Very friendly, I got a really great deal on new tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.