Reviews
Excellent Customer Service
Through Jesus' instructions, techs were able to determine that updates were required in the technology of the system to fix the problem. Thank you Jesus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
excellent experience buying my car!
Gregory Morelos was the representative that answered the phone when I called to set up an appointment to look at vehicles. He had time right away and I was at the dealership within an hour to buy a car. He showed me a few options and then we test drove my favorite of the choices. It was an awesome car and I bought it! Greg made everything easy and pain free! I would recommend Greg and Manly Honda to anyone in the market for a new or used vehicle! Thanks Greg!!! Matt
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The valet service was excellent, since I could not get a...
The valet service was excellent, since I could not get a ride to dealership, and could not wait there. Very professional people to deal with!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was there because my car had a problem and they fixed...
I was there because my car had a problem and they fixed it quickly. I recommend them because workers are so friendly whit all customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always good experience with Manly Honda service. Good...
As always good experience with Manly Honda service. Good organization with Covid situation. Advisor maintains good communication and the work done to the car was of good quality, too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good dealer, their personal was very friendly. The...
Very good dealer, their personal was very friendly. The service guy Jesus Jimenez explained to me all that my car needs and when they need to be replaced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill Robertson is awesome - I recommend hi to all my friends
Bill Robertson is what I think of when I think of Manly Honda customer service. He is the face of the brand for me. I recommend him to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
bad costumer service
Originally had called a day ahead to speak to finance about purchasing a plan for maintenance, no one ever called me back and they took name and number down, when I arrived the lady receiving me was not very helpful I had to ask if i had to follow her inside, she then yelled at the guys working in the shop to move the cars and she could have been more kind or mindful of clients hearing and watching. Mark Winkler was just rude from the start when I arrived I asked about purchasing a maintenance plan and he said it didn't matter since it took 30 days to take effect. I asked about coupons or specials including a complimentary Uber ride or Lyft he said I had to pay out of pocket, not to mention Hansel doing complimentary shuttle service, he looked at me like as if I was dumb when I showed him the coupons I found online on their website, when I arrived to get my vehicle he was completely different and kind to later ask me for a great review, I would have. Next time I will request to only work with Jose Rocha he has been nothing but kind in the past it's always a pleasure. gave a call to service manager and he never called me back after I left a voicemail. Finance never called me back either!! My car also wasn't washed and was left smelling like oil and gas inside. One star is me being generous
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
"Best car buying experience... EVER!"
What a great car buying experience! The process in buying a car can take time. But the Sales and Finance team did an excellent job with efficiency. I would like to thank Tom Henschel, Scott Hess, Ben Steinberg, Sean Lumibao and Dave Sambad. They worked hard on finding me the best deal to suit me and my finances. They were friendly, efficient, knowledgeable... they really made me feel comfortable with the whole process. I highly recommend the entire Manly Honda Team for any sales or service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was excelente, the lady that helped us with...
Service was excelente, the lady that helped us with assistance on our car servirse was very helpful and easy to deal with. She did a great job and our car was ready at a time she said.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
