Skip to main content

Cactus Jack's Auto Camelback

(79 reviews)
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
(877) 374-7815 (877) 374-7815

Reviews

(79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cactus Jack's Auto Camelback from DealerRater.

Want to share your experience with this dealership?

Write a review

Awesome service

Went here bought a pre-owned car from Matt S. He was great I dropped 3000$ down on a Tahoe, I shopped at some other felt the pushy dealers on i17 and Bell Rd, anyways Matt was really great! Thanks Matt go see him when you need a good ride��

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No

Shady Finance Tactics

I worked with Matthew Shapourian who quoted me a lower rate than his paperwork stated. When I asked about it he told me to ignore the paperwork it doesn't mean anything. I know that the paperwork is the only thing that means anything. Shady dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Looking for a used car

Izzy did a great job on helping us and very fast. He was very nice and showed us all the cars we were looking for. 5 star job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Salesmen were great

Salesmen were transparent about used vehicle which I can appreciated . Very helpful. Not pushy. I would recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Izzy is the best!

Thank you, Izzy, for staying late and helping us with our purchase. We will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best salesman by far!!

Very good experience. He worked with me when I had low down payment. He was friendly and courteous. No complaints whatsoever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mr. DB

Bought my 2005 Cadillac SRX from Cactus Jacks on 17th Ave & Bell Rd. I enjoyed the experience, because I was in a unique situation and needed a vehicle quickly. My salesman was knowledgeable and courteous. Awesome experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

A+ treatment

Help me out with everything I needed and more. And return my phone call every time in a prompt manner. Wonderful staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Don't go to Jack you won't get the fax Bad serv c

On the commercial says get the fax come call Jack will they have no car history report her a lot of bad stories in Tucson Arizona don't go to his place

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No

laid back experience with 4 Kids

We just had our fourth child and we had a 5-seater so we needed a new car fast. We went in told them we only had $500 to put down. He explained to us that that would limit our options and if we could put down more and that would give us more options but he didn't try to push us into giving more money. He told us you guys know your finances better than we do. He gave us three great options for 7 seaters, and he left us alone to look at them and decide what we wanted without being pushed. Now mind you all of this is going on with 4 children they never had a problem with our kids the manager was even nice enough to give our oldest son $0.50 to get something out of the vending machine. Our youngest is 2 months and even when she was getting fussy it wasn't a problem they let us excuse ourselves to take care of our children they were in no rush we didn't feel any push or any kind of flustered from them it was a really great experience. Now the van we chose our air conditioning wasn't working so we had to come back on Monday to get it fixed and the manager of that Cactus Jack's offer to give us gas money to have to come back for the inconvenience I mean all of the guys at Cactus Jack's on Bell Road in Phoenix we're just amazing they treated us awesome and I would recommend that anybody go to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 2 found this review helpful. Did you?
Yes No