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Folsom Lake Toyota

(2,534 reviews)
Visit Folsom Lake Toyota
Sales hours: 8:30am to 10:00pm
Service hours: 6:00am to 6:00pm
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Sales Service
Monday 8:30am–10:00pm 6:00am–6:00pm
Tuesday 8:30am–10:00pm 6:00am–6:00pm
Wednesday 8:30am–10:00pm 6:00am–6:00pm
Thursday 8:30am–10:00pm 6:00am–6:00pm
Friday 8:30am–10:00pm 6:00am–6:00pm
Saturday 8:30am–10:00pm 6:00am–6:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 396-7865 (866) 396-7865
Used (866) 413-8499 (866) 413-8499
Service (888) 876-7860 (888) 876-7860

Reviews

(2,534 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Folsom Lake Toyota from DealerRater.

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I Purchased a new lease in October 25 a Tocoma Blake the

I Purchased a new lease in October 25 a Tocoma Blake the salesman was terrific he explained everything answered all my questions I got the deal of the Century I knew it and everybody else said so. Over the years I owned two brand new F1 50s and two brand new ram half ton pick up trucks a near new Ford Explorer near new Ford bronco well they were OK but my Toyota. The quality is so far beyond those vehicles the best vehicle I ever owned probably the last as well. I’ll probably be hated by American automobile manufacturers but get a Toyoda , not a Chevy not a Ford not even a Honda. You can’t get a better. Deal for your money and believe me our money is not worth that much these days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great staff that know and enjoy what they do each and

Great staff that know and enjoy what they do each and every visit or issue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are so pleased you enjoyed your visit to Folsom Lake Toyota! We hope to be of service to you again in the future. Best wishes, Folsom Lake Toyota

Overall good experience.

Overall good experience. Salesperson did made a remark on the color of the car that could be taken as insensitive and stereotype driven

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service rep.

Service rep. was friendly and accurate with wait time estimate. I hope that next visit, which will be with Placerville Thompson Toyota, will be as good an experience as my last several visits to Folsom Lake Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I will ALWAYS have my cars serviced here.

I will ALWAYS have my cars serviced here. The representatives put a huge focus on customer-service satisfaction. As well, I love their customer waiting area so much, I usually stick around and relax long after my car is ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Super friendly and very efficient and knowledgeable

Super friendly and very efficient and knowledgeable service reps!!! I won't go anywhere else!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your support and kind words! We pride ourselves on providing top-notch, knowledgeable service to our customers. Your loyalty means the world to us, and we can't wait to continue serving you!

I like to bring my car to Folsom because i can drop off

I like to bring my car to Folsom because i can drop off my car and go to work. But this time i was told that i need to contact Uber my self. $30 voucher. That Toyota provided is not enough to cover drive back to Toyota to pick up my car. It would me nice to have complementary ride to work and back to dealership f But in good note advisor Rib was great and very helpful .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a wonderful experience shopping for my RAV4 at

I had a wonderful experience shopping for my RAV4 at Folsom Lake Toyota. Daniel Kumar worked with me on sale, as well as Mitchell, Adam in finance. They were all very professional, considerate, respectful, patient, willing to answer questions. I highly recommend Daniel in sales to my family and friends, as well as Mitchell and Adam. Thank you again. I am enjoying my new RAV4.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Kathy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Peter was very good and the dealership is friendly and

Peter was very good and the dealership is friendly and understanding with problems Great customer care

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

They were very easy to do business with and there sales

They were very easy to do business with and there sales personnel are knowledgeable and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Consumer response

Thanks again