Reviews
New 2017 RAV4
I was very indecisive between two trims, but I'm happy Jeremy was able to get me a new low mileage RAV4 in the trim and color I wanted. Jeremy and the rest of the Elk Grove Toyota team (Victoria Lynch, Sabrina Bartholomew, Nai Saechao) made my new car buying experience painless and easy. Everyone was professional and great to work with from start to finish.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2017 Toyota RAV4. I was delighted to hear Jeremy, Sabrina, Victoria and Nai were all professional and great to work with. I will be sure to share your kind review with all of them. Thank you for taking the time to review our dealership and staff here online. We look forward to welcoming you back for future Toyota Care services. Sincerely, Jeannette Blair Customer Relations Manager
Johnny is a great guy
Johnny has sold our family two cars in the last 9 months and was a total professional. Overall, our experience at EG Toyota has been pleasant considering what we already expect from any car sale, which is tough price negotiations and a lot of waiting around to process paperwork.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review! We appreciate your feedback, patience, and repeat business! We hope to be able to help you again in the future.
Johnny is a great guy
Johnny has sold our family two cars in the last 9 months and was a total professional. Overall, our experience at EG Toyota has been pleasant considering what we already expect from any car sale, which is tough price negotiations and a lot of waiting around to process paperwork.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and for taking the time to review our dealership here online. We are honored to have your continued business. I am glad Johnny Ngov has been a total professional during the entire purchasing process. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager
My 4-Runner purchase experience
I was very impressed with the professional service that I had experienced at Elk Grove Toyota. The staff was very friendly, knowledgeable, and they made my purchase quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle. We hope you are enjoying new trips and making new memories. I am happy to hear our staff was friendly, knowledgeable and made your purchase quick and easy. Our customer satisfaction is very important to our company and staff. We look forward to welcoming you back for your future services. Sincerely, Jeannette Blair Customer Relations Manager
Great Experience
Ruben Guerrero at Elkgrove Toyota made our auto purchase a straight forward and hassle free experience. Ruben's product knowledge was very strong, he always made himself available to answer our questions but never made us feel pressured. We would definitely recommend this dealership to all our friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Chris - Thank you for taking the time to leave us a review! We appreciate hearing that Ruben was helpful and knowledgable.
Great Experience
Ruben Guerrero at Elkgrove Toyota made our auto purchase a straight forward and hassle free experience. Ruben's product knowledge was very strong, he always made himself available to answer our questions but never made us feel pressured. We would definitely recommend this dealership to all our friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review our dealership and Ruben here online. I am happy to hear Ruben made himself available to answer your questions and did not make you feel pressured. We greatly value your feedback. Thank your business and again for the review. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager
Brian Rea IS THE BEST!
Today marked the 8th time we purchased a Toyota vehicle from Brian Rea over the past 25 years (two of which went over 425,000 miles before we traded them in). To say he is knowledgeable, kind, fair, and professional is an understatement. Any question we have ever had about a vehicle is always answered by Brian. His knowledge-base about all things Toyota is unbelievable. He is never a "high pressure" sales person and always strives to provide the exact vehicle we desire. The rest of staff involved in the sale and purchase (from Nai in the finance department to Victoria in providing pertinent vehicle information) have also been very nice and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Toyota. We are honored that you continue to purchase your vehicles through Brian Rea. I have shared your wonderful review with Brian, Victoria and Nai. I am thrilled to hear each one of them took part in making your experience a memorable one. Thank you for reviewing our dealership and staff here online. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager
Buyer
Thank you Elkgrove Toyota for making my first csr buying a hassle free process and making it memorable experience of my life. I am especially grateful to Ruben Guerrero for his excellent customer service. His interpersonal skills and not too aggressive attitude encouraged me to come to Elkgrove Toyota. Thank you again !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Memorable Experience!
Elkgrove Toyota made it a wonderful, hassle free experience. Will definitely recommend this dealership to all friends and family as they catered to our requirements.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us here online. We greatly appreciate your recommendations to your friends and family. I was delighted to hear our staff catered to your requirements. This is how we want all of our customers to feel. Thank you again for the review. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager
Best car buying experience!
Elk Grove Toyota was a great place to buy a car! They answered all our questions, showed us all our options and helped us find the perfect car for us! I will come back for all future purchases. Thank you, James for all your help! Couldn't have done it without you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and for taking the time to review our dealership here online. It is pleasing to hear James helped answered all of your questions and helped you find the perfect car for you. We hope you continue to enjoy many happy miles in your new Toyota. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager