Reviews
Matched with the Perfect Vehicle
Michael took initiative to welcome us and learn about our needs so that we would be matched with the perfect vehicle. His trustworthy knowledge and friendly attitude made our buying experience an exceptional one. Tracy was pleasant and clear about the financial process. Great team at Lithia!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike was Super helpful, Got me a great deal on my car!...
Mike was Super helpful, Got me a great deal on my car! What a nice guy to work with! highly recommend! Toyota has great employees! will definitely buy here again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Sales Guy, Jim Eddy
Jim was recommended to us from other co-workers who had purchased a car thru him in the past. Jim is very personable & helpful, not pushy in any way and really works with you. It was a long day as we had a few hiccups but the dread of dealing on a new car was not there. Jim made the process easy and never rushed us on our decisions, had good input as he is quite knowledgeable on the Toyota line up. We highly recommend visiting Jim Eddy when you are looking at Toyota's in the Redding area. Thanks again Jim, Eric and Sally
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciate the low key, non-pushy approach of everyone...
I appreciate the low key, non-pushy approach of everyone I interacted with. I also appreciate the willingness to answer questions and explain things. The demonstrations were helpful and the follow up is great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike came in on his day off to help me and he got me a...
Mike came in on his day off to help me and he got me a great deal that I was looking for. He asked the right questions and was extremely knowledgeable about the product.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael was great to work with. He was patient,...
Michael was great to work with. He was patient, knowledgeable, and not in a hurry. He took the time to answer all my questions. I highly recommend him for your next Toyota purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Casey was an awesome salesman!!!! I Love my new car and...
Casey was an awesome salesman!!!! I Love my new car and am so glad that he talked me into getting it!!!! Lol!!!! I will definitely recommend Casey to everyone!!!!! Thank you!!!! Heather
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
He was nice, informative, straightforward and very...
He was nice, informative, straightforward and very patient with us as first time car buyers. He helped us through the situation to get our car. Would recommend him for sure :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great choice!
I am so glad I went with Lithia to purchase my first new car. Mike was very helpful and straightforward throughout the entire process. He really helped me get a great deal even though we had a situation where the car I ordered was no longer available. I highly recommend Mike, Aaron and Ryan
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing!!
Casey from Lithia was a great help in helping me find my forever car! Thank you!! I am very happy with my purchase and blessed to continue driving a Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
