Honda Windward

My safety inspection was performed quickly. When called by Kanoa, I was directed to the area where customers pay for their services. The employee that was supposed to take my payment was helping another customer on the phone. After a few minutes, Kanoa came over and started the process. After a couple of attempts, my payment was made by the employee that was with the phone customer.

Honda Windward truly goes above and beyond! I brought my car in for a safety check and to take care of a recall, and the entire service experience was amazing. They make you feel like family rather than just another customer. Our service provider, Kanoa, was wonderful. He even remembered our names and who we were, which made the experience feel so personal and welcoming. We also had to take the shuttle, and MJ was incredibly friendly & kind to my daughter. She enjoyed the ride so much that she actually asked if we could go back again! It’s the little things like great customer service, genuine kindness, and making your customers feel valued that really stand out. Everyone we interacted with was professional, helpful, and welcoming. Thank you, Honda Windward, Kanoa, and MJ, for making what could have been a stressful service visit such a pleasant experience. We truly appreciate you and will definitely be back!

Honda Windward is a great place to go when getting service done. Justin was wonderful at his best followed through and listened to what I needed.thank you very much.

Fast and time convenient, however , car wash was free, except wipes ain’t free; you pay $7 if you want to wipes service.

Everyone was friendly yet very courteous and professional. Explained everything related to purchase and trade-in thoroughly. This is our 3rd purchase from Honda Windward.

Justin and team as always provided the best service for routine maintenance and safety check.

Everyone was friendly yet very courteous and professional. They also called me for the updates. I am satisfied with their service.

I don’t buy a car from a dealership every year, but I do service and repair my cars regularly. The Windward Honda Service Department is my forever go to option.

Justin Baker of Honda Windward is an outstanding Service Advisor and one of the primary reasons I continue to have my vehicle serviced at Honda Windward. He consistently goes above and beyond to assist customers and does so in a highly organized, efficient, and professional manner. Justin takes the time to listen, communicates clearly, follows through on commitments, and ensures that every customer feels valued and well informed throughout the service process. What impresses me most is his ability to combine professionalism with genuine care for the customer. In today’s business environment, that level of service is increasingly rare. Justin’s attention to detail, positive attitude, and commitment to excellence make every interaction a pleasant experience. Employees like Justin are a tremendous asset to Honda Windward. He reflects positively not only on the dealership but also on the Honda brand itself. His dedication to customer satisfaction, integrity, and professionalism sets a standard that others should strive t achieve. Honda Windward is fortunate to have a representative of Justin’s caliber. He has earned my trust, my loyalty, and my highest recommendation. Thank you, Justin, for consistently delivering exceptional service. Well deserved 5 stars!

Great service! Advisor and staff were very communicative and kept me updated during the service. Definitely will be coming back for future service needs.