Reviews
Everyone was friendly and very professional. My questions were answered quickly and thoroughly. They even put on my new windshield wipers for me! A big plus!
Everyone was friendly and very professional. My questions were answered quickly and thoroughly. They even put on my new windshield wipers for me! A big plus!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is our 2nd vehicle purchase from Nick. He worked hard for us to get approved. As always no nonsense transaction, no pressure, no upselling. Just got it done. We highly recommended McLoughlin Chevrolet for you new or preowned vehicle needs.
This is our 2nd vehicle purchase from Nick. He worked hard for us to get approved. As always no nonsense transaction, no pressure, no upselling. Just got it done. We highly recommended McLoughlin Chevrolet for you new or preowned vehicle needs.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was friendly and made me feel welcome and appreciated. Work was done quickly and they even installed my windshield wipers
Everyone was friendly and made me feel welcome and appreciated. Work was done quickly and they even installed my windshield wipers
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Worst customer service. I felt taken advantage of, tossed around, confused. Started with we provide a Lyft yet said oh sorry it cost $60 and you have to cover the rest to me pulling it up in my phone and showing it only cost $18 so I had to pay the whole thing and I was told oh sorry. Instantly sales team called and confused me more. John was not helpful in the least and never provided what I asked for. I would wait days for a respond. Chevy was going to buy my car for next to nothing (got better offers at carmax and the parts dealers) but refused once I wasn’t buying a car and charged me $250 for not even touching or fixing a single thing. Other read my messages and saw the notes and said I was taken advantage of. I’m sad bc I was such a loyal Chevy customer but I will not ever deal with this place again.
Worst customer service. I felt taken advantage of, tossed around, confused. Started with we provide a Lyft yet said oh sorry it cost $60 and you have to cover the rest to me pulling it up in my phone and showing it only cost $18 so I had to pay the whole thing and I was told oh sorry. Instantly sales team called and confused me more. John was not helpful in the least and never provided what I asked for. I would wait days for a respond. Chevy was going to buy my car for next to nothing (got better offers at carmax and the parts dealers) but refused once I wasn’t buying a car and charged me $250 for not even touching or fixing a single thing. Other read my messages and saw the notes and said I was taken advantage of. I’m sad bc I was such a loyal Chevy customer but I will not ever deal with this place again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're disappointed to hear of the negative experience you had at our location. Here at McLoughlin Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (503) 652-0000 to discuss ways we can better serve you in the future.
They were quick courteous and explained what needed to been. They made extra effort to ensure my parts were available and covered by warranty.
They were quick courteous and explained what needed to been. They made extra effort to ensure my parts were available and covered by warranty.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Top notch service. I am a Repeat customer. Anthony was excellent.... Very friendly and hospitable
Top notch service. I am a Repeat customer. Anthony was excellent.... Very friendly and hospitable
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I do not like to leave negative reviews but my patience is at its end. I purchased a ZR1 Corvette from across the country from this dealer and it has been a regretful experience. They were not accurate in the representation of the vehicle's condition and when my transporter came to pick it up it was so dirty that it was impossible to see paint damage on the top of the vehicle. Once I received the vehicle and washed it thoroughly, I brought this to their attention, and I have been brushed off with no response. To add insult to injury, I received the vehicle with a permit to drive that expired less than two weeks after receiving it. I have made to trips to my local DMV and have still not been able to get a tag because they cannot provide the proper documentation. After spending over $200k on a vehicle I see that Chevrolet's problem is not making a car worthy of supercar status, it is having dealers that can provide supercar service.
I do not like to leave negative reviews but my patience is at its end. I purchased a ZR1 Corvette from across the country from this dealer and it has been a regretful experience. They were not accurate in the representation of the vehicle's condition and when my transporter came to pick it up it was so dirty that it was impossible to see paint damage on the top of the vehicle. Once I received the vehicle and washed it thoroughly, I brought this to their attention, and I have been brushed off with no response. To add insult to injury, I received the vehicle with a permit to drive that expired less than two weeks after receiving it. I have made to trips to my local DMV and have still not been able to get a tag because they cannot provide the proper documentation. After spending over $200k on a vehicle I see that Chevrolet's problem is not making a car worthy of supercar status, it is having dealers that can provide supercar service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
This service is like all the rest. Timely and done right. Kelsey was awesome to work with. Would always recommend this dealership.
This service is like all the rest. Timely and done right. Kelsey was awesome to work with. Would always recommend this dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good experience overall. Felt welcomed. Questioned answered without feeling rushed or hurried. In the end, got a good deal.
Good experience overall. Felt welcomed. Questioned answered without feeling rushed or hurried. In the end, got a good deal.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I was stuck with a flat tire luckily made it into service and they got me back on the road asap
I was stuck with a flat tire luckily made it into service and they got me back on the road asap
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair