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Coos Bay Toyota

(537 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coos Bay Toyota from DealerRater.

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Excellent friendly service

Service was excellent. Paul in the service department was amazing. Very kind and very professional. They went the extra mile, washed and vacuumed my car all in a timely manner. I recommend this dealership to everyone !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Dealership in Town

All my questions were answered, and I knew I was getting the best deal and service experience they had to offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Paul is amazing very helpful and customer happiness is first on his priority list. He went above and beyond to ensure the safety of myself and my children.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding Service!

The kind and professional people that make your service dept by far the most outstanding service dept I've ever had the pleasure of going business with!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great job and wonderful place to wait for service,

They explain everything and answer your questions.The service is great and the people are friendly and welcoming.Gives good advice for maintence of car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Highly recommend

Easy to make an appointment by phone or online. Friendly desk people and nice waiting room plus food. I can get my rig fully checked in an hour or more depending on what they find needs done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT SERVICE

ALWAYS GOOD PROFESSIONAL PEOPLE TO WORK WITH REPAIRS DONE IN A TIMELY MANNER AND DONE WELL. THEY LET YOU KNOW IF ANYTHING NEEDS REPLACING OR FIXING

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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An out-of-town lifesaver.

Thought I had a cooling water leak 300 miles from home. Brought it in and Brea put me at the head of the line. Ascertained it was just condensate from the a/c unit. Had me out of there and back on the road in just an hour. Plus they have an excellent little cafe that served breakfast.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thanks for your outstanding review, John! I'm very happy to hear that Brea was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

Great service, love the cafe, seating, wi fi

I appreciate being addressed when entering the service department by friendly faces and the respect that is shown by the service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Department

The people are friendly and they want to make sure you understand everything that is going on with your vehicle and the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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