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Lithia Honda in Medford

(1,533 reviews)
Visit Lithia Honda in Medford
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (541) 293-8045 (541) 293-8045
Used (541) 454-9753 (541) 454-9753
Service (541) 454-9774 (541) 454-9774

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Honda in Medford from DealerRater.

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New car purchase over the phone

I called and spoke to Tony Rios and told him that I lived 2 hours away, what I wanted and he 100% filled my needs and expectations. It was a wonderful experience with him and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love my CRV

Had a great experience. Mark Jacobs was super helpful and easy to work with. We had bought a car from him a year ago. I am very happy with my CRV too. Great car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Painless

Josh was very helpful, observant, and friendly. I had a pleasing experience and the job was completed faster than estimated. These five words needed for completion. Okay, so it was six. Oh no, I just added 5 more! Help! Seriously, it was a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Warranty work

I had some warranty work done on my 2016 Honda CRV. The service department was courteous, on time and quickly completed the work. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

quick, trustworthy, friendly.

Service member greeted me right away, was upbeat and very fun. the whole staff was friendly and warm. My toddler roamed around and everyone embraced him and talked to him as if they were all family friends. the service was quick, a bit expensive for our young family, but the peace of mind associated with the impeccable work is worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Simple and easy

I scheduled a test drive over the internet. I arrived at the dealer and test drove a Honda Pilot Elite. The sales person was very helpful. I returned home and negotiated the final sale price over the internet. I picked up the car the next day. There was no pressure and the experience was the best I've ever had purchasing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

No pressure, lots of information

Great experience. Kevin was very knowledgeable and helpful. He let me try various models before making a choice. He knew a lot about the features of the cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They had the right car,right price, and low interest rates!

We have always bought Honda’s. When our 2003 Honda Pilot With 235,000 miles couldn’t get over the hill, we had it towed to Lithia dealership. They took good care of us and our problem! They had the right car at the right price and financed it at a great rate. Our salesman was knowledgeable, applied no pressure, and guided us through all the things we needed to do to pick out the right car for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Not the normal Lithia buying experience.

Honda must have something to do/say how Lithia conducts business with its products. I have been to several of their dealerships over the years (never a Honda) and I can tell you firsthand there was no swarm of salesmen, high pressure situations and not the normal back and forth waisting your time like the other Lithia dealerships. Nick Aubel was our salesman and he is low key and down to earth. We purchased two vehicles from him and I would highly recommend him for future transactions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience and a special thanks to JT

Thanks so much! We got the car we wanted and the finances needed. You were very generous with our trade amount. We look forward to your service. Thanks again! We love our Fit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.