Reviews
Very nice people working here!
We have bought about 9 cars from this dealership and will return soon for a new one. Always nice and friendly people to deal with. Have never had a problem getting help or answers to questions or problems ( only minor ones; our cars have been great and are currently working great). If you are looking for a new or used car - give this dealership a chance to help you, I don't think you will be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joe Sierra
I have had my car their mostly oil changes, some minor factory recalls. Always have had Great service. Everyone always very helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Love the car. Buying experience - not so much.
Love the 2016 Honda CR-V I just got. I worked with the finance department and left feeling like I got a great deal. After just about finalizing the deal, the salesman was trying to switch me with someone else so he could finalize another deal with some other clients that came in. We were unhappy with that experience even though he ended up sticking with us. It took longer than it should have. Other than that, everything else went smoothly.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recent repairs and scotch guarding of my CRV
Joshua is an excellent employee and exemplified all the qualities that make for a positive repair experience. I would recommend him, and the employees I did not meet, who performed the additional service on my car. I love my CRV and have no doubts that I can contact Joshua for any service needs or questions in the future,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome!
I had an incredible experience at Lithia Honda with Clenny White. I had visited Clenny months ago regarding trading in a car. I was unable to do it at that time however Clenny kept thinking of different ways to try and help me. I got a phone call out of the blue thing he may have solved my problem. I went in and was able to purchase a brand new 2015 Honda Civic. I love it! I would wholeheartedly recommend Lithia Honda especially with Clenny White.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
mirror replacement
the young man that helped me was very good at his job, I believe his name was Nate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very happy with Lithia Honda
The staff at Lithia Honda were great...very friendly and helpful. I live out of state on Hawaii, but was trying to purchase a car for my mom in Medford. The Lithia staff was so helpful and friendly over the phone, and they gave my mom first-class treatment. They helped her test drive, and select a car. After that, they worked closely with me over the phone to get all the purchase documents prepared, and worked with my bank to work some special issues so my mom could drive off the lot in Oregon. Thanks to Kevin (salesman) and Marci (finance manager) for all their great help...I would highly recommend this dealership to anyone looking for a great customer service and quality goods experience. Mahalo and Aloha!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Services
They were fast and efficient, although they want to charge way to much for services and repairs, like double of what a certified mechanical technician with his own shop will charge.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always Amazing !
Thank you guys so much for always greeting me with a smile and always so quick to help in whatever I need. You guys are awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent experience again
Have bought many cars from Lithia through out the years, and have always had them continuously serviced there as well. Each and every experience, has exceeded my expectations of excellent professional sales and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
