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Lithia Honda in Medford

(1,533 reviews)
Visit Lithia Honda in Medford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (541) 293-8045 (541) 293-8045
Used (541) 454-9753 (541) 454-9753
Service (541) 454-9774 (541) 454-9774

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Honda in Medford from DealerRater.

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Very nice people working here!

We have bought about 9 cars from this dealership and will return soon for a new one. Always nice and friendly people to deal with. Have never had a problem getting help or answers to questions or problems ( only minor ones; our cars have been great and are currently working great). If you are looking for a new or used car - give this dealership a chance to help you, I don't think you will be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Joe Sierra

I have had my car their mostly oil changes, some minor factory recalls. Always have had Great service. Everyone always very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Love the car. Buying experience - not so much.

Love the 2016 Honda CR-V I just got. I worked with the finance department and left feeling like I got a great deal. After just about finalizing the deal, the salesman was trying to switch me with someone else so he could finalize another deal with some other clients that came in. We were unhappy with that experience even though he ended up sticking with us. It took longer than it should have. Other than that, everything else went smoothly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recent repairs and scotch guarding of my CRV

Joshua is an excellent employee and exemplified all the qualities that make for a positive repair experience. I would recommend him, and the employees I did not meet, who performed the additional service on my car. I love my CRV and have no doubts that I can contact Joshua for any service needs or questions in the future,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome!

I had an incredible experience at Lithia Honda with Clenny White. I had visited Clenny months ago regarding trading in a car. I was unable to do it at that time however Clenny kept thinking of different ways to try and help me. I got a phone call out of the blue thing he may have solved my problem. I went in and was able to purchase a brand new 2015 Honda Civic. I love it! I would wholeheartedly recommend Lithia Honda especially with Clenny White.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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mirror replacement

the young man that helped me was very good at his job, I believe his name was Nate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very happy with Lithia Honda

The staff at Lithia Honda were great...very friendly and helpful. I live out of state on Hawaii, but was trying to purchase a car for my mom in Medford. The Lithia staff was so helpful and friendly over the phone, and they gave my mom first-class treatment. They helped her test drive, and select a car. After that, they worked closely with me over the phone to get all the purchase documents prepared, and worked with my bank to work some special issues so my mom could drive off the lot in Oregon. Thanks to Kevin (salesman) and Marci (finance manager) for all their great help...I would highly recommend this dealership to anyone looking for a great customer service and quality goods experience. Mahalo and Aloha!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Services

They were fast and efficient, although they want to charge way to much for services and repairs, like double of what a certified mechanical technician with his own shop will charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always Amazing !

Thank you guys so much for always greeting me with a smile and always so quick to help in whatever I need. You guys are awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent experience again

Have bought many cars from Lithia through out the years, and have always had them continuously serviced there as well. Each and every experience, has exceeded my expectations of excellent professional sales and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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