Reviews
New Honda HR-V:)
Excellent service! Easy to deal with, no hassle and no hard sell. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Prompt and efficient service.
Came in for routine oil change and tire rotation/balance. The staff was polite and helpful and the work was done quickly and efficiently. Everything was very easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brandon Berg is AMAZING!
The transaction was seamless! Brandon was able to get me the perfect vehicle at the right price. I am one VERY happy Honda customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Routine service of my new Honda Civic
Having recently moved to Oregon, I am happy to find that the service work at Lithia Honda is "par excellence."
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
gtaibi
Purchased Honda Pilot used from dealership Finance manager had us drive out from Grants Pass saying we were preapproved for a low interest rate over phone so we drove to Medford to sign papers only to find out she did NOT have us preapproved. After sitting for a few hours we signed at 3.5% higher rate then quoted over phone. We took the car because we valued it enough but not the dishonesty of the finance team. We did have fantastic service from our salesman and replacement of the recalled airbag.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
Came in for an oil change, had a smooth and easy experience with friendly service reps.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Honda dealership service
Everyone is always courteous and service oriented.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
owner
Excellent service at the Service Desk. I dropped in to make an appointment for a couple of maintenance items & was told that they could do the job right then, no appointment necessary. So the maintenance I needed was done and I did not need to return at another time. Anything that keeps me off the highway(s) is favorable service to me. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lithia Honda Medford
I would recommend buying a vehicle new or used from Litha Honda of Medford Oregon. They go above and beyond to make sure they find you what you want. They have great customer service and are far from the typical pushy salesmen. I will be going back when it's time to buy another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love Lithia Honda!
Tony Rios was the most helpful and honest salesman we worked with during our search for a new car. We ended up at Lithia Honda after a couple awful experiences elsewhere. We would like to thank Tony and his team for helping us buy our perfect vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
