Reviews
Service
Lithia Honda's physical plant has been so much improved by the transfer to Crater Lake Avenue that shop work is an entirely different business. There are plenty of comfortable places to wait, for one thing, and about twice as many service bays. I had an oil change, that's all. But it only took about 20 minutes start to finish. That's great. At the former location it was a 2 hour wait, minimum
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Psychotherapist
Always friendly and dependably backs up their good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Buying a new Honda
We were looking for a new or used Honda Civic or Accord. We were looking around the lot and a were approached by a nice lady, who was very helpful in looking at and test driving different models. She was not pushy, for which we were very grateful, she was helpful. We did not buy a vehicle at that time but went home and did some online checking and even went to other dealerships looking around. Several days later we came back and were happy to see she was there to help us do some more looking and test driving. We decided to go ahead and buy a new Honda Accord. She did everything she could to make us comfortable during the drawn out negotiations and purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ruth johnson
Low hassell, easy to work with .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
Quick in and out. It took about a half hour to get this done today.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No title
I an very satisfied with both the buying process (bought my Accord from this dealership several years ago), and the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New Honda Civic, 2015
Once I made up my mind, it didn't take long before I was finished and driving home in my new Honda. Thanks, Mark Ness and Jesse
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandee McNamee
Great place for service and car purchase. Very professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
customer
They were fast and courteous and took care of my oil change and my recall item
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase of a used Honda Odyssey
It was a great purchase experience! Mark was very helpful. I don't like the back and fourth so much, if they could minimize that, it would be even better! Thank you for the great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
