Reviews
Oil Change
Excellent service throughout. All the way from the Lube Service Advisor, to the shuttle driver. Everyone was professional and very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
buyer
Carlos was eonderful. He was very kind and made me feel comfortable. He was low pressure which made me stay and talk to him
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
friendly folks! friendly folks! friendly folks!
miss the courtesy water while waiting. the service is good and the wait times are not usually too long. thanks guys, always super friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leased a 2015 honda accord
Great sales rep. Made process easy! Thank you! B. Holliday was superb. Very nice and courteous
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I don't know what title is applicable.
Josh was very personable pleasant and helpful. I had no trouble getting my car in Without an appt and the service was done quickly. I always love coming to Lithia in Medford.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
They did good. Good work and friendly folks. Recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Very polite staff and service was done quickly. Will definitely come back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional customer service
It is always a pleasure to visit your new location and to have Josh handle the transaction/service with a high degree of professionalism. He makes one feel special and that is appreciated as each customer is an individual and not just a number! Congratulations to Lithia Honda for having a man who I'm sure represents the goals of the company to provide excellent customer service. I did not interact with Steve on this trip, but he also is one of the best and I feel that he too handles each issue with a high degree of professionalism and makes us feel special in so doing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dick Greenwood
I have dealt with Lithia auto the last three auto purchases and have always felt little pressure to purchase. They have been competent and trust-worthy and if they say they will do something it gets done..
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mazda 6
Great service, great car. I went in at 6pm and walked out at 8:30 having bought the car of my dreams. The shop closed at 7 so I was impressed they stayed so late with me. Thanks Mark Thalmen!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
