Reviews
Simply Amazing!
Always the nicest group of guys in the service department. Exceptional service! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2015 honda accord sport
I had great experience Carlos did great job he was not pushy and tried to find me what am looking for Wich wad the blue sport accord
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great experience at Lithia Honda
We recently bought a Honda Accord from Lithia Honda of Medford and were completely satisfied with Dan,(our salesman),and his co-partner Carlos. They were what we like in a salesman, not aggressive in their approach, honest, and courteous . We got what we thought was a fair price and were very satisfied with the whole process. If we were to buy another car soon we would not hesitate going back to Lithia and dealing with those two specifically. Jon Van Vleck
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service when my car was serviced
The same fine service I've come to expect. We've traded with Lithia Honda for both a new and used car, and have had great service from them every time we've brought our vehicles in for oil changes and other work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Routine Service made pleasant.
Visit was for routine service. The Service Manager spent time with us to see how we were doing and how our Honda was working out for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Honda Pilot- airbag repair
They had the rental car ready and my wife and I were on our way shortly after arriving.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
Professional, kind, knowledgeable, fast. Nothing I would ask to change. He did a great job. Biggest plus, he didn't make me feel foolish asking any car question. I've had that problem from other machanics before, because I do not know a lot about cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Repair of driver's air bag due to recall
I was satisfied with how I was treated at your dealership. I wish I had been told at the time I made the appt that there could be a wait once I got there. I had anticipated that I would be there on time for my appt and repair would take about 30 minutes and then we would be on our way to do other things in Medford that we cannot do in Brookings. The man at the desk handled things very well. It was not his fault that what I had been told on the phone was not what would really be taking place. My friend who had come up with me is interested in buying a new Honda to replace her older Pilot and two salesmen were very friendly and helpful and not pushy which was very refreshing. I definitely would come back to your dealership either to buy a new car or have my Honda repaired.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change for my Honda Crosstour
Customer service by Nick was very good and I got in and I got out in a very reasonable amount of time.. From the Parts Dept, I ordered and paid for a window shade for my Crosstour. The shade had not been in stock the last time and was again not in stock. I forgot to ask when the order would be in, and the person who made the order for me, who seemed to be having some difficulty with it -- perhaps lack of experience -- didn't tell me. I'll need to follow up on that. YOU NEED TO EDIT THE STATEMENT UNDER MY NAME, BELOW.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Satisfying experience once again
Great service as always! We have had our Hondas maintained at Lithia for the past 15 years and highly recommend this dealership for both sales and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
