Reviews
Great Service!
Nate was great! Helpful, personable, and they got my oil change done in no time. I'll definitely be back for all my services and needs.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Never a bad visit with Lithia Honda
I am not on my 3 car from Lithia Honda. Their entire team is execellent. I always know that they aren't going to jerk me around or sell me something I don't need. Their staff is always kind and helpful and go out of their way to make sure you get the service you deserve. The new facility is great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change
I brought my car in for an oil change at 5PM and the staff was polite and welcoming. My oil change was quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Honda Civic service
We are happy the service department is open on Saturdays. We live quite far and it would be impossible to bring our vehicle in during the week.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I only take my vehicles to Lithia Honda
Josh Saltmarsh has been taking care of my Hondas for years. I really like the fact that any time I need anything (tires, brakes, routine maintenance) I can call Josh. He handles my service from start to finish. He is really good about keeping me posted on the progress and estimated time of completion. Honda's prices are competitive and I am confident that I'm getting high quality service. Honestly though, Josh is the #1 reason that we keep coming back. Prices are important, but Josh's thorough handling of our issues gives us the confidence that our vehicles are being properly maintained. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase of 2015 Honda Accord V6 Coupe
Initially did an online search for my vehicle preference using the USAA Car Buying service. The service located my vehicle at Lithia Honda (Medford, OR). I then spoke with the listed sales person (Brandon Berg), and arranged to see the vehicle at the dealer's location. It was a very pleasant, no pressure experience dealing with Mr.Berg) and the finance person (Mr. Jacobs ?? ). I found and purchased the exact vehicle I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brakes and oil change
No problems! They were very good and kept me apprised of the need for additional work (service) that needs to be completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Honda Van side molding
Tech was ready at the scheduled time and the part was in. Application of the part took just minutes and appears to have been correctly carried out. Happy Honda owner!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car buyer
Cleeny White was our salesman and he was amazing to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service
I went in an test drove several cars and received excellent service from Bruce Abernathy. Knowledgeable, friendly, confident, not overbearing and especially helpful in assisting me in clarifying exactly what I was looking for in a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
