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Lithia Honda in Medford

(1,533 reviews)
Visit Lithia Honda in Medford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (541) 293-8045 (541) 293-8045
Used (541) 454-9753 (541) 454-9753
Service (541) 454-9774 (541) 454-9774

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Honda in Medford from DealerRater.

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Honda Civic LX 2014

Buying process went smoothly and efficiently. Our salesman was thorough and patient with us while going over the car's features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Blah Blah Blah Do Not want to mention

Steve, here is the deal. Lithia Honda is the FIRST dealer I have allowed to work on my car and my wife's Subaru. We have a very bad experience at Medford Subaru. Keep up the good work and dont try to up-sell too much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Just leased my first car

Everything was great, but there was so much pressure. I felt uncomfortable saying that I wasn't ready. I wasn't given the option to say no. I had to force my way out on day one and that made the process much more difficult.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Underpromised and overdelivered!

Went in for routine oil change and had low pressure light for tires on. I was a little crunched for time and concerned about getting out to pick up a friend at the airport. They overestimated the time and I waited, but they actually finished in half the estimated time and then the guy who did the work made sure to reset the pressure light! Just the little touches. Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil Change

Like always, the service was efficient and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lifetime oil change and inspection

Lifetime oil change and inspection for 2013 Honda CRV on 10/6/14 at Lithia Honda in Medford, OR. The Express Service was fast and efficient. Honda service rep was courteous and helpful. Explained the inspection results thoroughly. Service experience was very favorable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Litha Honda survey

The guys at Lithia Honda always do a good job of taking care of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil Change

Quick friendly service. Was greeted with a smile and treated with care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick Lube Oil Change

Got their in at the right time, only one car ahead of me. Check-in was a breeze as I had life-time oil change on the Jeep Grand Cherokee. Said the wait would be 45 minutes or so and that's what it was. Used the waiting area to catch up on some reading for a class. Steven, your Jeep is ready. No well, you need this, the thing-a-ma-bob is out of whack, OMG this vehicle will self destruct if you don't have us fix this.... you get the drift. I wanted an oil change and that's what I got. Yes, the safety checklist noted a couple of items that needed attention, but I already new that. If I had the money, I'd get them fixed. Don't have the dough so its deferred maintenance. Love this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick and Easy

Dropped my new Honda Fit off for a new bumper beam upgrade. Picked it up that afternoon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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