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Lithia Honda in Medford

(1,533 reviews)
Visit Lithia Honda in Medford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (541) 293-8045 (541) 293-8045
Used (541) 454-9753 (541) 454-9753
Service (541) 454-9774 (541) 454-9774

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Honda in Medford from DealerRater.

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OIL CHANGE

The associates in your Service Dept have just been great. We bought the lifetime oil change so visit quite often.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honda Car Service

The service department is excellent. The counter staff are knowledgeable and friendly, and the repairs are expertly done. I have a 2007 CRV, and they never oversell the services I need. The new building on Crater Lake makes the experience all the better, and I appreciate the ability to rent a car at a low price while mine is being worked on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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CRV Purchase

Brandon Berg is the best. He went way out of his was to make this a suprise for my Wife.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We purchased a 2015 Honda CRV

Tony Rios is the reason we bought a Honda from Lithia Honda. We had never met him before coming in to Lithia. He was an excellent salesman. He listened to our needs. We felt respected. He has a very calm approach which my husband finds essential. Buying an expensive new car is potentially a very stressful situation. He organized ordering our new vehicle perfectly. Thank you Tony for keeping my husband calm and happy. We now are proud owners of a simply beautiful 2015 Honda CRV!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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sensational service

Working with Ken Thomas has been a delight. All the service area personal have been professional and courteous. The quality of repair service has continually been to my satisfaction. I like that the staff recognize me by name and have shown a personal interest in meeting my service needs and keeping my family and I safe with recall notices and service needs. I also like that there is a "price match" guarantee. Another fantastic service is the shuttle service when I need it. Thank you Lithia Honda Service Center for all that you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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honda ridgeline

The service is always good, and such a nice new place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lithia Honda of Medford

Beautiful new dealership, state of the art. They treat you the way you expect to be treated from a Honda dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2015 Honda CRV

Aaron was are salesman and he was awesome! This is the second car he has helped us purchase and both were great experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lithia Honda review

We both purchased our car, a certified used car, and had the car serviced at Lithia Honda. The purchase experience was good. When we took the car in to be serviced, there was a tire issue that was settled to my satisfaction. At this point, I would say the dealership has done their job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Nice place, but no doughnuts...

Overasll, a great new facility (still saw a couple of guys in hardhats finishing details "backstage"). I really do miss the doughnuts in the waiting area though, and there is no creamer for the coffee... not even the powdered stuff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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